Won't wake from standby mode


G

Guest

Ever since I installed SP2, my computer goes into standby and doesn't wake
up. It is set to allow the keyboard to wake the computer; the option wasn't
available for the mouse so I am assuming it isn't a USB mouse (neither one
actually uses a USB port.) I tried the fixes I found in the KB, but the patch
was superceded by SP2 and the othe was the part about USB keyboard/mouse
problems.
There was one other entry that applied but it required paying for the fix
and I will be damned before I pay to fix a problem that never existed until I
downloaded SP2.
 
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S

Sharon F

Ever since I installed SP2, my computer goes into standby and doesn't wake
up. It is set to allow the keyboard to wake the computer; the option wasn't
available for the mouse so I am assuming it isn't a USB mouse (neither one
actually uses a USB port.) I tried the fixes I found in the KB, but the patch
was superceded by SP2 and the othe was the part about USB keyboard/mouse
problems.
There was one other entry that applied but it required paying for the fix
and I will be damned before I pay to fix a problem that never existed until I
downloaded SP2.
If the article referred to a hotfix that is only available from support,
there is no charge for that. From the times I've called, I was prompted for
a credit card number (and gave it) to get through the phone prompts, but
reminded anyone I talked to that I was after a hotfix and I've never been
charged.
 

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