Won't send error report

G

Guest

How do I explain this? When I open IE I get this message-"Microsoft Internet
Explorer has encountered a problem and needs to close ". I uncheck Restart
microsoft internet explorer and click don't send but it comes back and closes
anyway. Whats up???
 
U

umairfaisal

it is normally due to a virus
so have a virus scanner and san all computer
and also try to update windows and IE
and in last firefox is better than IE
 
G

Guest

No virus showing. I have run Adaware, spybot, Norton system works 2005, cw
shreader, stinger, etc. Nothing. I use firefox but Norton requires you to us
IE for their downloads i think.I tried to run their fix it program but it
says I need IE to download. Anything else??
 
D

Don Varnau

Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable add-ons to see if one of
them is the
culprit. If not using XP SP2, go to Internet Options> Advanced> uncheck
"Enable third-party browser extensions." Restart. You will still have to
find the troublesome program, add-on, etc.

ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm may find an add-on,
BHO or context menu item you've overlooked.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program. Turn on the Windows Firewall (from
Control Panel or Security Center) before disabling a third-party firewall.

If not caused by a legitimate program, you should conduct a thorough search
for malware.
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
D

Don Varnau

Hi,
Almost all of my reply is still relevant. Give it a try. ;-)

Don
[MS MVP- IE]
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top