Won't let me "End Process"

[Guest]

(sorry this is a duplicate post, but wasn't sure which forum would be best)

Hi All,
I am having a problem with my Norton AntiVirus LiveUpdate. To fix this
problem, I am supposed to terminate the process "LUCOMS~1.EXE". I am unable
to do this, and since this seems to be a problem in Task Manager, I am
guessing it is a Windows issue...?

What happens: In Task Manager I select the above process, hit "End Process",
and get the Warning box ("Are you sure you want to end this process?"). When
I click "Yes", it returns me to the same Task Manager screen, with the LUCOMS
process still listed. This just keeps happening. If I close and reopen Task
Manager, it's also still there.

I Re-started the computer; no LUCOMS process until I tried again to run
LiveUpdate (which now hangs in "initializing"). Before I proceed with any
Symantec support (hanging in initializing), I'm guessing I'll need to fix the
problem with ending the process LUCOMS. Any help would be greatly appreciated.

Thanks,

 

[Guest]

Task mgr isnt always the best place to edit a service,try going to run,
type:services.msc Scroll to the service (LUCOMS),double click,select,
disable or manual from auto,end service,close out.