Will not let me "End Process"


G

Guest

Hi All,
I am having a problem with my Norton AntiVirus LiveUpdate. To fix this
problem, I am supposed to terminate the process "LUCOMS~1.EXE". I am unable
to do this, and since this seems to be a problem in Task Manager, I am
guessing it is a Windows issue...?

What happens: In Task Manager I select the above process, hit "End Process",
and get the Warning box ("Are you sure you want to end this process?"). When
I click "Yes", it returns me to the same Task Manager screen, with the LUCOMS
process still listed. This just keeps happening. If I close and reopen Task
Manager, it's also still there.

I Re-started the computer; no LUCOMS process until I tried again to run
LiveUpdate (which now hangs in "initializing"). Before I proceed with any
Symantec support (hanging in initializing), I'm guessing I'll need to fix the
problem with ending the process LUCOMS. Any help would be greatly appreciated.

Thanks,
 
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P

POP

In
bookbabe said:
Hi All,
I am having a problem with my Norton AntiVirus LiveUpdate. To
fix this
problem, I am supposed to terminate the process "LUCOMS~1.EXE".
I am
unable to do this, and since this seems to be a problem in Task
Manager, I am guessing it is a Windows issue...?

What happens: In Task Manager I select the above process, hit
"End
Process", and get the Warning box ("Are you sure you want to
end this
process?"). When I click "Yes", it returns me to the same Task
Manager screen, with the LUCOMS process still listed. This just
keeps
happening. If I close and reopen Task Manager, it's also still
there.

I Re-started the computer; no LUCOMS process until I tried
again to
run LiveUpdate (which now hangs in "initializing"). Before I
proceed
with any Symantec support (hanging in initializing), I'm
guessing
I'll need to fix the problem with ending the process LUCOMS.
Any help
would be greatly appreciated.

Thanks,
Try ending the task several times. If the task is too busy it
won't see the end task instruction so it may not "take" right
away.

HTH
Pop`
 
A

al

That is a Symantecx update process. Id suggest gping to the Symantecx
site with IE 6 forward, and running their online diagnosis tool

AL
 
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G

Guest

Thanks folks,

Seem to have gotten the underlying Symantec problem resolved so that I don't
have to try to end process anymore. Hopefully this won't happen again.

Anyway, thanks for your responses.
 

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