Hello,\n\nI have been trying exhaustively to get my computers to recognize my Sony\nDigital 8 camcorder, model # DCR-TRV350, using FireWire. I have tried using\nmy Windows XP desktop and a newer Dell laptop running Windows Vista Ultimate.\nThe desktop has a 6-pin FireWire port and the laptop has a 4-pin FireWire\nport. Both machines do not recognize the camcorder. On the laptop, which is\nnowmy primary machine, the error message reads, "Import Video couldnot find a\ncompatible digital video device. Verify ..." The desktop error message is\nsimilar, although I think that it used to be called "Capture Video" then\ninstead of "Import Video". I have also tried using other Capture software\nincluding Roxio Easy Creator 9.0 and that doesn't list my camcorder as a\ncapoture device either.\n\nWhen the camcorder is in "VTR" or playback mode, and is connected to a\ncomputer via FireWire, the screen of the camcorder reads "DV IN." Sony claims\nthat there is no setting to change to "DV OUT" and that this message on the\nscreen simply confirms connectivity of the damcorder to a FireWire port on\nanother device.\n\nInitially, I thought that the DV port on the camcorder may be broken, since\nI'm experiencing the same issue on two different machines, using two separate\ncables (one 6-pin to 4-pin and the other is 4-pin to 4-pin). However, the\ncamcorder screen reads "DV IN" upon the FireWire cable connection to the\ncomputer. If I unplug the cable from either end, the "DV IN" message\ndisappears. Is it possible the DV port on the camcorder is only\nsemi-functional? Basically only able to detect a connection, but unable to\npass through any data?\n\nNow, I know the cables and FireWire ports on both PCs are working properly.\nI know the DV port has some functionality. On this basis, I'm pretty certain\nthe problem lies with the camcorder, which Sony refuses to admit, but where?\nI think there is a setting somewhere in the camcorder's menu to change to "DV\nOUT". I really want this to work since I've read that USB streaming is\nslower, and produces pixelation.\n\nThe only other problem could be drivers. There are no FireWire drivers. Nor\nare there any USB drivers for Windows Vista on the Sony support page for my\nproduct, because Sony claims that Windows OS'es come preloaded with their\ndrivers. There are drivers for XP, but they are USB drivers. I can connect\nand capture via USB, only on the XP machine. Since the Vista laptop is may\nmain machine now, I really want to get the FireWire connection working.\n\nI've NEVER been able to capture / import video (via FireWire) to date. I was\nhoping this operation would FINALLY work for me on my new laptop, but I am\ndisappointed again!\n\nPLEASE HELP. Any thoughts or advice would be very helpful. Any one resolve a\nsimilar issue?