wireless zero configuration won't stay running

A

Amanda Grimmer

I'm having an issue with a Toshiba laptop running XP and a linksys
instant wireless card (wpc11). The card will enable, but when I try
to receive an ip address, it says its unable to connect to the dhcp
server. DHCP is enabled on this laptop and we know the wireless
access point and router do work for other laptops.

The Linksys knowledge base says the wireless zero configuration needs
to be running because I'm not receiving a wireless networks tab when
I'm in the wireless card properties window. I checked and the
wireless zero configuration service wasn't running. It is set to
start automatically and I can start it manually, but when I reboot, it
doesn't start again. The user is an administrator on the pc. He is
currently logging into our domain, so I logged in as administrator on
the pc itself and the service still isn't starting.

I have downloaded the XP driver from the linksys website. And I have
applied a microsoft patch K826942 which is for wireless fixes. After
I loaded that, I now receive an Authentication tab in the wireless
properties box instead of a wireless card tab. When I click on it,
there is a box that checked and it says enable IEEE 802.1x
authentication for this network.

Does anyone know why the wireless zero configuration is service might
not be starting on it's own? And, is this really my problem with this
linksys card or am I looking in the wrong place?
 
Q

Quaoar

Amanda said:
I'm having an issue with a Toshiba laptop running XP and a linksys
instant wireless card (wpc11). The card will enable, but when I try
to receive an ip address, it says its unable to connect to the dhcp
server. DHCP is enabled on this laptop and we know the wireless
access point and router do work for other laptops.

The Linksys knowledge base says the wireless zero configuration needs
to be running because I'm not receiving a wireless networks tab when
I'm in the wireless card properties window. I checked and the
wireless zero configuration service wasn't running. It is set to
start automatically and I can start it manually, but when I reboot, it
doesn't start again. The user is an administrator on the pc. He is
currently logging into our domain, so I logged in as administrator on
the pc itself and the service still isn't starting.

I have downloaded the XP driver from the linksys website. And I have
applied a microsoft patch K826942 which is for wireless fixes. After
I loaded that, I now receive an Authentication tab in the wireless
properties box instead of a wireless card tab. When I click on it,
there is a box that checked and it says enable IEEE 802.1x
authentication for this network.

Does anyone know why the wireless zero configuration is service might
not be starting on it's own? And, is this really my problem with this
linksys card or am I looking in the wrong place?

First make certain that there isn't a wireless MAC address filter set in
the router that is locking out the laptop card. Secondly, if the
Linksys configuration applet is installed, open it and make sure that
there are no bogus entries in any of the fields, particularly the SSID
and WEP key fields, set shared key. This applet should not have any
control over the wireless card with WZC, but I can verify that if the
applet has bogus information, the connection cannot be established with
WZC.

Make sure any other network connections have been disabled, leaving only
the wireless active. In the event that there is a winsock or layered
services problem, Google for lspfix.exe and winsockxpfix.exe and run
both in their default modes. Reboot. Open the wireless and hopefully
you will have the whole thing, set Let Windows Manage. Do not check the
802.11x authentication box unless needed for WPA. If this does not
work, then rerun the Connection Wizard.

Q
 
S

Steve Winograd [MVP]

I'm having an issue with a Toshiba laptop running XP and a linksys
instant wireless card (wpc11). The card will enable, but when I try
to receive an ip address, it says its unable to connect to the dhcp
server. DHCP is enabled on this laptop and we know the wireless
access point and router do work for other laptops.

The Linksys knowledge base says the wireless zero configuration needs
to be running because I'm not receiving a wireless networks tab when
I'm in the wireless card properties window. I checked and the
wireless zero configuration service wasn't running. It is set to
start automatically and I can start it manually, but when I reboot, it
doesn't start again. The user is an administrator on the pc. He is
currently logging into our domain, so I logged in as administrator on
the pc itself and the service still isn't starting.

I have downloaded the XP driver from the linksys website. And I have
applied a microsoft patch K826942 which is for wireless fixes. After
I loaded that, I now receive an Authentication tab in the wireless
properties box instead of a wireless card tab. When I click on it,
there is a box that checked and it says enable IEEE 802.1x
authentication for this network.

Does anyone know why the wireless zero configuration is service might
not be starting on it's own? And, is this really my problem with this
linksys card or am I looking in the wrong place?

Disable 802.1x since your wireless network doesn't have an
authentication server.

The wireless network configuration programs provided by some
manufacturers disable Wireless Zero Configuration. I assume that your
Linksys configuration program doesn't do that.

Here's a possible fix:

1. Run the registry editor.

2. Open this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WZCSVC

3. Create a DWORD value named "Start", and set it to 2.

4. Reboot

If that doesn't do the job, see if there any messages about the
Wireless Zero Configuration service in Event Viewer. To run it, click
Start | Control Panel | Performance and Maintenance | Administrative
Tools | Event Viewer. For more information, see:

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/?id=308427
--
Best Wishes,
Steve Winograd, MS-MVP (Windows Networking)

Please post any reply as a follow-up message in the news group
for everyone to see. I'm sorry, but I don't answer questions
addressed directly to me in E-mail or news groups.

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com
 
G

Guest

the wireless zero config needs to be started and also set
to automatic, and not manual
dp
-----Original Message-----
This appears to be a unfixed problem as it has happened
to myself and some others - all with different laptops. I
have seen comments about poorly written 3rd party support
of the Wireless Zero Service that may cause it not to
work. I'm still looking for the definitive answer myself.
 

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