Wireless Router access to Hotmail, Yahoo! mail, and FrontPage publishing

[Tim]

I just installed a Netgear 128 Mbps wirless router on my Windows XP
SP2 machine and am having some problems:

(1) I can't get to Hotmail or Yahoo! Mail from any browser (IE and
Mozilla).

(2) I can no longer publish to my website using FrontPage

If I disconnect the router and connect directly to my cable modem,
everything is fine.

Things I've tried that didn't work:

- I had a Linksys router with the same problem, so I returned it.
Netgear is no better.
- I upgraded to the latest firmware.
- I adjusted the MTU from 1500 to 1492 to 1400 to 1300 to 1000.
- I deleted the cookies & temp files from my Temporary Internet Files
folder.
- I uninstalled my Norton firewall, disabled Windows XP's native
firewall, and disabled the router's firewall.
- I disabled Norton anti-virus 2003.
- I verified that IE's Cipher Strength is 128-bits.
- I verified that IE uses both SSL 2.0 and SSL 3.0.

What else can I try?

 

[Guest]

Try to add your PC's wireless ip address to the router's
DWZ, that helped me...

 

[Chuck]

I just installed a Netgear 128 Mbps wirless router on my Windows XP
SP2 machine and am having some problems:

(1) I can't get to Hotmail or Yahoo! Mail from any browser (IE and
Mozilla).

(2) I can no longer publish to my website using FrontPage

If I disconnect the router and connect directly to my cable modem,
everything is fine.

Things I've tried that didn't work:

- I had a Linksys router with the same problem, so I returned it.
Netgear is no better.
- I upgraded to the latest firmware.
- I adjusted the MTU from 1500 to 1492 to 1400 to 1300 to 1000.
- I deleted the cookies & temp files from my Temporary Internet Files
folder.
- I uninstalled my Norton firewall, disabled Windows XP's native
firewall, and disabled the router's firewall.
- I disabled Norton anti-virus 2003.
- I verified that IE's Cipher Strength is 128-bits.
- I verified that IE uses both SSL 2.0 and SSL 3.0.

What else can I try?

Tim,

If you can only get connectivity when attaching your computer directly to your
cable modem, I'd bet it's a MAC filtering issue. The cable modem knows the
computer as the only valid device to connect.

Does your router have MAC spoofing? What model Netgear is it?

Try powering off the modem, router, and computer. Connect all 3. Wait a couple
minutes. Power the computer on, then the router, and finally the cable modem.
What do you get?

If that's not it, let's do some diagnostic work and define the symptoms.

Connect the computer to the router the cable modem. With all 3 operating:

From a command window:
1) Ping www.yahoo.com.
2) Ping 66.94.230.33.
Report error messages.

From your browser:
3) Browse www.yahoo.com.
4) Browse 66.94.230.33.
Report error messages.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

 

[Tim]

To the first responder: I see where I can change the router's DWZ, but
how do I find my computer's wireless IP address? I have a standard
IP, which of course is dynamic, but I don't know what the wireless IP
would be.

To Chuck: I'm not sure if the router has MAC spoofing, but ir says it
has "MAC address control." It's a Netgear WGT624:

http://www.netgear.com/products/prod_details.php?prodID=214

I can ping and get to www.yahoo.com, no problem. It's signing-in to
Yahoo! Mail and to Hotmail that the router won't let me do. There are
other connectivity issues too, such as Google Groups will not let me
"View Complete Thread" when I'm using the router. I had the same
problems with a Linksys BEFW11S4 wireless router that I returned.

Most of the Internet works, but it's the few things like I mentioned
above that don't. Do you have any additional ideas?

Thanks.

 

[Tim]

After going through 2 wireless routers and 20+ hours of wasted time, I
figured it out. It was my NETWORK CARD!!! Instead of using my
on-board Ethernet connection, I installed a Linksys card that I had
laying around. It fixed the problem.

You would think that Linksys or Netgear support would suggest I try
this. (By the way... Netgear support is somewhere in India; you can't
understand them, and they can't understand you.)

 

[Chuck]

After going through 2 wireless routers and 20+ hours of wasted time, I
figured it out. It was my NETWORK CARD!!! Instead of using my
on-board Ethernet connection, I installed a Linksys card that I had
laying around. It fixed the problem.

You would think that Linksys or Netgear support would suggest I try
this. (By the way... Netgear support is somewhere in India; you can't
understand them, and they can't understand you.)

That's why I like forum based support. Most of us speak each other's language.

Thanks for the update.

Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.