wireless netwrok problem

[Barry]

Dear all
Not sure where I can get support, so I am posting here in the hope
someone can point me in the right direction please.

I have a Newlink 11g Wireless Access Point (NLWL-ACC01) and have
forgotten the wep key. I also cannot load the configuration page to
reset it.

There is no support section on the Newlink website.
Can anyone help please?
Barry

 

[Nepatsfan]

Dear all
Not sure where I can get support, so I am posting here in the hope someone can
point me in the right direction please.

I have a Newlink 11g Wireless Access Point (NLWL-ACC01) and have forgotten the
wep key. I also cannot load the configuration page to reset it.

There is no support section on the Newlink website.
Can anyone help please?
Barry

Did your Wireless Access Point (WAP) come with a manual?

How about an installation CD? If so, check for a manual on the CD.

If you can't find the manual, a Google search turns up this file.

802.11g Wireless LAN Access Point User Guide
http://www.lanshop.co.uk/downloads/NLWL-ACC01/802.11gWirelessAccessPoint.pdf

According to page 5 of the manual you can access the WAP's web interface by
doing the following.

Go to Start -> Run and enter the following in the Open box and click OK.

http://192.168.1.100

In the box that pops up, leave the user name line blank and enter the correct
password, if you configured one earlier, and click OK. If you did not set up a
password, leave the password line blank. If you set up a password and now cannot
remember it, you will have to hit Reset button on the back of the WAP to restore
the factory default settings.

Once you've launched the web interface, it looks like you need to click on
Wireless Security in the left hand column. From there, use the instructions on
page 13 of the manual to reset your WEP key to something you'll remember. You'll
now need to use that key in all the devices that are connected through the WAP.

On a side note, WEP is the weakest form of security you can use with a wireless
network. If possible, you should use WPA.

Good luck

Nepatsfan

 

[smlunatick]

Dear all
Not sure where I can get support, so I am posting here in the hope
someone can point me in the right direction please.

I have a Newlink 11g Wireless Access Point (NLWL-ACC01) and have
forgotten the wep key.  I also cannot load the configuration page to
reset it.

There is no support section on the Newlink website.
Can anyone help please?
Barry

The only way you could fix this is to locate how to complete "reset"
this AP back to the factory defaults. However, the only document for
this AP is supposed to be a user guide, which is already "damaged"
prior to downloading.

One suggestion is to "ditched" this Newlink 11g Access Point. A
possible replacment unit is:
http://www.trendnet.com/langen/products/proddetail.asp?prod=120_TEW-637AP&cat=78&status=view

TRENDnet offers support.

 

[smlunatick]

The only way you could fix this is to locate how to complete "reset"
this AP back to the factory defaults. However, the only document for
this AP is supposed to be a user guide, which is already "damaged"
prior to downloading.

One suggestion is to "ditched" this Newlink 11g Access Point. A
possible replacment unit is:
http://www.trendnet.com/langen/products/proddetail.asp?prod=120_TEW-637AP&
cat=78&status=view

TRENDnet offers support.

 

[Barry]

Dear Nepatsfan
Many thanks for your reply.
I have the manual, and have gone through the reset process etc and I
have also gone to start. rune but all I get is not found page so it
appears the unit may have stopped working correctly.

I have a wireless network being picked up by my laptop, as a default
access point, with no security and I am getting a full signal, so I am
assuming this is my access point due to a full signal, but if this is my
access point, I still cannot get in to the setup page via 192.168.1.100
as shown in the manual.

Many thanks for oyur help.
Regards
Barry

 

[Barry]

Dear smlunatick
Many thanks for taking the time to reply.
I found the manual and have done a reset as you suggested, my laptop is
now picking up a default access point, at full strength, but I still
cannot access the setup page via 192.168.1.100 as shown in the manual.

Perhaps you are right, I need to repalce it!
Many thanks
Barry

 

[smlunatick]

Dear smlunatick
Many thanks for taking the time to reply.
I found the manual and have done a reset as you suggested, my laptop is
now picking up a default access point, at full strength, but I still
cannot access the setup page via 192.168.1.100 as shown in the manual.

Perhaps you are right, I need to repalce it!
Many thanks
Barry




- Show quoted text -

You need to check and make sure that the wireless network that you
access is definately yours and not neighbor's. Turn the power off on
your AP and check to see if you still connect to the same wireless
network. If yes, it is not your wireless network.

 

[Barry]

You need to check and make sure that the wireless network that you
access is definately yours and not neighbor's. Turn the power off on
your AP and check to see if you still connect to the same wireless
network. If yes, it is not your wireless network.

Good Point! I will try this now.
Thanks
Barry

 

[Barry]

You need to check and make sure that the wireless network that you
access is definately yours and not neighbor's. Turn the power off on
your AP and check to see if you still connect to the same wireless
network. If yes, it is not your wireless network.

Hi again, I checked and if I switched off my AP then no wireless
available, so it definitely seems to pick up my Access point, but I
still cannot load the setup page so I can resent the security settings.
Without support from the manufacturers, I will have to spend out more
money getting a replacement when I can afford it.
Many thanks
Barry

 

[Nepatsfan]

Go to Start -> Run and enter cmd.exe in the Open box.
Enter the following command next to the prompt.

ipconfig /all > C:\Ipconfig.txt

Next, go to My Computer or Windows Explorer and open your C drive.
Open Ipconfig.txt.
Copy the contents of this file and paste it into a response to this message.

Nepatsfan

 

[Barry]

Hi
Here is the text:- taken from the PC which is hard-wired through a hub
to which the AP is connected, this hub connects to a router.
Windows IP Configuration



Host Name . . . . . . . . . . . . : workshop-1lbsua

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-0A-E6-23-68-E6

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.189

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 194.168.4.100

192.168.0.1

Lease Obtained. . . . . . . . . . : 28 March 2008 16:11:19

Lease Expires . . . . . . . . . . : 04 April 2008 16:11:19

Regards
Barry

 

[smlunatick]

Hi
Here is the text:- taken from the PC which is hard-wired through a hub
to which the AP is connected, this hub connects to a router.
Windows IP Configuration

         Host Name . . . . . . . . . . . . : workshop-1lbsua

         Primary Dns Suffix  . . . . . . . :

         Node Type . . . . . . . . . . . . : Unknown

         IP Routing Enabled. . . . . . . . : No

         WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

         Connection-specific DNS Suffix  . :

         Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet
Adapter

         Physical Address. . . . . . . . . : 00-0A-E6-23-68-E6

         Dhcp Enabled. . . . . . . . . . . : Yes

         Autoconfiguration Enabled . . . . : Yes

         IP Address. . . . . . . . . . . . : 192.168.0.189

         Subnet Mask . . . . . . . . . . . : 255.255.255.0

         Default Gateway . . . . . . . . . : 192.168.0.1

         DHCP Server . . . . . . . . . . . : 192.168.0.1

         DNS Servers . . . . . . . . . . . : 194.168.4.100

                                             192.168.0.1

         Lease Obtained. . . . . . . . . . : 28 March 2008 16:11:19

         Lease Expires . . . . . . . . . . : 04 April 2008 16:11:19

Regards
Barry






- Show quoted text -

DNS Servers . . . . . . . . . . . : 194.168.4.100
192.168.0.1

Whose servers are these? This indicates that you have two DNS
services running some where on your network(s.) 192.168.4.100 is a
"private" IP address that can never be seen directly from Internet.
You might have to change your subnet mask to 255.255.0.0 since the
192.168.0.xxx network is controling the access.

BTW: You were trying to access the AP @ 192.168.0.100 but could it be
@ 192.168.4.100?

 

[Nepatsfan]

According to the manual for your WAP, in order to access the web configuration
page, the computer has to be on the same subnet as the WAP. Your router is
issuing IP addresses in the 192.168.0.XXX subnet. Your WAP is on a different
subnet, 192.168.1.XXX.

I'm no networking expert, but one thing I do know is that if I setup a computer
with an IP address on a different subnet, it will not be able to access my
router's configuration page. That may be why you cannot access the WAP from your
PC.

The following may be a long shot, but it shouldn't take much effort and may give
you access to your WAP's configuration page.

Connect your laptop with an ethernet cable to the hub.
Go to Control Panel and double click Network Connections.
Right click on the Local Area Connection icon and select Properties from the
menu.
In the box on the General page, click on Internet Protocol (TCP/IP) to highlight
it.
Click on the Properties button.
This should launch the Internet Protocol (TCP/IP) Properties sheet.
On the General page, click on Use the following IP Address.
In the IP address box, enter 192.168.1.101.
Hit the Tab key and the Subnet mask box should automatically display
255.255.255.0.
Click OK.
Click Close.

Go to Start -> Run and enter http://192.168.1.100 in the Open box to see if you
can access the WAP. If so, you should now be able to configure wireless
security.

If this works, and you're able to use your laptop's wireless connection, you
can go back and reset your laptop's LAN connection to obtain an address
automatically.

If your still unable to access your WAP, you might want to post your question to
the following newsgroup.

microsoft.public.windowsxp.network_web

Include as much info as possible. Hopefully, the experts on that newsgroup will
be able to provide an answer to your question.

Good luck

Nepatsfan

 

[Nepatsfan]

Hi
Here is the text:- taken from the PC which is hard-wired through a hub
to which the AP is connected, this hub connects to a router.
Windows IP Configuration

Host Name . . . . . . . . . . . . : workshop-1lbsua

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : SiS 900 PCI Fast Ethernet
Adapter

Physical Address. . . . . . . . . : 00-0A-E6-23-68-E6

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.0.189

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.0.1

DHCP Server . . . . . . . . . . . : 192.168.0.1

DNS Servers . . . . . . . . . . . : 194.168.4.100

192.168.0.1

Lease Obtained. . . . . . . . . . : 28 March 2008 16:11:19

Lease Expires . . . . . . . . . . : 04 April 2008 16:11:19

Regards
Barry

DNS Servers . . . . . . . . . . . : 194.168.4.100 192.168.0.1

Whose servers are these? This indicates that you have two DNS
services running some where on your network(s.) 192.168.4.100 is a
"private" IP address that can never be seen directly from Internet.
You might have to change your subnet mask to 255.255.0.0 since the
192.168.0.xxx network is controling the access.

BTW: You were trying to access the AP @ 192.168.0.100 but could it be
@ 192.168.4.100?

The OP's primary DNS server is 194.168.4.100 a public IP address, not
192.168.4.100. The secondary DNS server is his router.

If you're curious, click on this link.
http://www.dnsstuff.com/tools/whois.ch?ip=194.168.4.100

Nepatsfan