wireless network

[larry]

I have a linksys wireless router that i working fine on
one of my XP computers. I have a linksys wireless UBS
adapter that WAS working fine on my 2nd computer. I
bought a DELL to replace my 2nd computer and the wireless
adaptor worked and connected to the internet for 2 weeks
and then after that could no longer connect. I have been
on the phone with dell for many hours and many days and
they cant fix the issue. I have called linksys and they
ran tests and set the IP and said the router and adapter
are working fine and that i need to contact microsoft to
get some files that are commonly needed to fix the
problem.
Does anyone know what those files are and where i can get
them from.
thank you
Larry

 

[nkjg]

Unplug the USB device and uninstall the USB wireless
adapter from your device manager (Right-click on "My
computer"->Properties->Hardware tab->Device Manager). It
should show up under network adapters or something of the
sort. Click on it and uninstall it (there's an icon at
the top).

If there was any extra software that came with it,
uninstall that. Reboot your computer and when you're back
to the desktop, follow whatever instructions came with it
to install it again.

If everything works after that great!

If not, go to Start->Run and type in "cmd" (without
quotation marks). In the black box that appears, type
in "ipconfig /all >c:\ipconfig.txt". Now there will be a
text file in your C: Drive called "ipconfig.txt". Copy
what's in there and post it to the newsgroup.

I had a situation where my D-Link wifi router seemed to
work for about a day, but it was really buggy during that
day. I haven't heard of anything where something stops
working after 2 weeks unless it's broken. My rule of
thumb with most computer products, it'll either break
within the first week or after 2 years (or more). Only
once (in 5 computers over the span of 10 years) have I
ever seen anything break or stop working between 1 week
and 2 years.

Hope this helps,

Nick
nkjg(at)interchange(dot)ubc(dot)ca