Wireless Keyboard Mouse Combo not recognized when booting up

[PAL]

Hi,

I thought plug-n-play meant just that, but I am having some issues.

I have Windows XP Pro, Office 2003 and I have a Compaq computer but it has
some updated hardware I have added so it's only partly Compaq today LOL

I had installed a Sabrent PCI USB 2.0 card and a hub. I got this new MS
Natural Wireless Ergonomic Keyboard/Mouse 7000 combo. I installed the drivers
the first time and the keyboard showed up in Keyboard and mouse showed up in
Mouse in the Device Manager. But anytime I reboot or start up the computer it
says to connect a kekyboard and restart.

Today I decided maybe it was something wrong with my OS so I reinstalled
windows on the C: Drive. This time when I reinstalled the Wireless drivers I
noticed it also placed something in the HID list.

I have been reading different sites and understand I might have to change
something in the BIOS, but I have no clue how to get there and what to change
and what to change it to. I do not understand why I even have to go to the
BIOS if this is supposed to be plug-n-play. But alas, maybe this is what I
have to do?

I went to F10 thinking this was it, but I guess not? Do I need to go to F1
when I start up? And what exactly am I looking for/setting in there?

The only way I can start/restart is by having the PS2 kb and mouse on here
unfortunately which totally defeats the reason for getting the wireless combo.

I am exhausted, I have been spending countless hours on this project for a
week inbetween everything else! I was on Tech Rep. but they only said my USB
was pulling too much power and not able to run the combo but after MUCH
work-INCL. reinstalling Win and all the updates and programs...I know this is
BS.

I just hope someone can be straight forward and help me navigate and change
things rather than talking circles or telling me totally wrong
information...I am worn out! lol

Thanks in advance

 

[Ed Covney]

I had installed a Sabrent PCI USB 2.0 card and a hub.

1) Attach the keyboard to one of the motherboard's USB ports
or
2) change the BIOS to allow booting past the no-keyboard error.
(to get into the bios will require you perform step 1 or attach
another KB).

Ed

 

[smlunatick]

1) Attach the keyboard to one of the motherboard's USB ports
    or
2) change the BIOS to allow booting past the no-keyboard error.
    (to get into the bios will require you perform step 1 or attach
     another KB).

Ed

Hopefully, the USB keyboard will be seen in the BIOS. Most computer
BIOSes are not set up to be used with USB keyboard. BIOS need to have
"use legacy USB.." or "USB keyboard,," settings "enabled" before using
USB keyboard in the BIOS set up screens.

 

[Ed Covney]

Hopefully, the USB keyboard will be seen in the BIOS.

I agree 100% if the USB port is integrated on the MB.

If not, at best it's a crap shoot and in my experience:
1 - will never be seen in the BIOS
2 - requires a Windows PnP driver to function.

Ed