G
Guest
On my Dell Inspiron 6000 with Windows XP, I've had two years of no problem
accessing wireless networks -- on startup windows automatically searches for
available wireless and cues me from the bottom toolbar.
For no apparent reason a few months ago this stopped happening, and when I
selected “Choose a wireless network†from the control panel I got an error
message:
“Windows cannot configure this wireless connection. If you have enabled
another program to manage this wireless connection, use that software. If
you want Windows to configure this wireless connection, start the Wireless
Zero Configuration (WZC) service. For information about starting the WZC
service, see article 871122 in the Microsoft Knowledge Base on the
Microsoft.com web site."
I dutifully consulted the 871122 article (see below), followed the
instructions ... with success -- except that every time I shut down and
restart the computer, the WZC disappears and I have to repeat the fix.
Any suggestions for how I can keep the WZC running?
**** article 871122 in the Microsoft Knowledge Base:
Error message when you try to run the Wireless Network Setup Wizard after
you update to Windows XP Service Pack 2 or Windows XP Tablet PC Edition 2005
The Wireless Network Setup Wizard and the View Available Wireless Networks
feature both rely on the Wireless Zero Configuration service to provide their
functionality to Microsoft Windows XP Service Pack 2 (SP2) and Microsoft
Windows XP Table PC Edition 2005. If the Wireless Zero Configuration service
is not available, you receive an error message that directs you to this
article.
This behavior occurs for several reasons. Some computer and hardware
manufacturers provide their own configuration software that replaces the
Wireless Zero Configuration service that is provided in Windows. In that
case, you must use the software that is provided by the manufacturer to
configure your wireless network. If you want to use the Wireless Network
Setup Wizard or the View Available Wireless Networks feature to configure
your wireless device, see the documentation that came with your computer or
with your wireless network card. Use this documentation to determine whether
you can use the Wireless Zero Configuration service to configure your
wireless network. Sometimes, you cannot use the Windows functionality.
If your computer or your wireless network adapter did not come with its own
wireless network software, follow these steps:
1.
Click Start, click Run, type ncpa.cpl, and then click OK.
2.
Click Network Connections.
3.
In Network Connections, click to select your wireless connection, and then
click Change settings of this connection.
4.
On the Wireless Networks tab, click to select the Use Windows to configure
my wireless network settings check box.
To start the Wireless Zero Configuration service, follow these steps:
1.
Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then
click OK.
2.
Double-click Wireless Zero Configuration.
3.
In the Startup type list, click Automatic, and then click Apply.
4.
In the Service status area, click Start, and then click OK.
If you receive an error message when you try to start the service, see the
"References" section for more troubleshooting information.
accessing wireless networks -- on startup windows automatically searches for
available wireless and cues me from the bottom toolbar.
For no apparent reason a few months ago this stopped happening, and when I
selected “Choose a wireless network†from the control panel I got an error
message:
“Windows cannot configure this wireless connection. If you have enabled
another program to manage this wireless connection, use that software. If
you want Windows to configure this wireless connection, start the Wireless
Zero Configuration (WZC) service. For information about starting the WZC
service, see article 871122 in the Microsoft Knowledge Base on the
Microsoft.com web site."
I dutifully consulted the 871122 article (see below), followed the
instructions ... with success -- except that every time I shut down and
restart the computer, the WZC disappears and I have to repeat the fix.
Any suggestions for how I can keep the WZC running?
**** article 871122 in the Microsoft Knowledge Base:
Error message when you try to run the Wireless Network Setup Wizard after
you update to Windows XP Service Pack 2 or Windows XP Tablet PC Edition 2005
The Wireless Network Setup Wizard and the View Available Wireless Networks
feature both rely on the Wireless Zero Configuration service to provide their
functionality to Microsoft Windows XP Service Pack 2 (SP2) and Microsoft
Windows XP Table PC Edition 2005. If the Wireless Zero Configuration service
is not available, you receive an error message that directs you to this
article.
This behavior occurs for several reasons. Some computer and hardware
manufacturers provide their own configuration software that replaces the
Wireless Zero Configuration service that is provided in Windows. In that
case, you must use the software that is provided by the manufacturer to
configure your wireless network. If you want to use the Wireless Network
Setup Wizard or the View Available Wireless Networks feature to configure
your wireless device, see the documentation that came with your computer or
with your wireless network card. Use this documentation to determine whether
you can use the Wireless Zero Configuration service to configure your
wireless network. Sometimes, you cannot use the Windows functionality.
If your computer or your wireless network adapter did not come with its own
wireless network software, follow these steps:
1.
Click Start, click Run, type ncpa.cpl, and then click OK.
2.
Click Network Connections.
3.
In Network Connections, click to select your wireless connection, and then
click Change settings of this connection.
4.
On the Wireless Networks tab, click to select the Use Windows to configure
my wireless network settings check box.
To start the Wireless Zero Configuration service, follow these steps:
1.
Click Start, click Run, type %SystemRoot%\system32\services.msc /s, and then
click OK.
2.
Double-click Wireless Zero Configuration.
3.
In the Startup type list, click Automatic, and then click Apply.
4.
In the Service status area, click Start, and then click OK.
If you receive an error message when you try to start the service, see the
"References" section for more troubleshooting information.