WinXP System Error - Cat 102 - ID 1003

[Tecknomage]

SYSTEM: WinXP Pro SP2, P4 3GHz, 1gb DDR266 RAM

We have systems that crash during test overnight. The System Error (text
below) is consistent.

These are military systems that cannot be on the WEB. But the software and
the 2 PCI cards we have used for several years.

The only difference this time around is a new mainboard and passive
backplane. We suspect that there is a problem with the new system and one of
the PCI cards, but we cannot tell just what because the results are mixed.
Three out of six systems pass test.

Can anyone translate what the System Error is telling us?

NOTE: I saved the dump & XLS files from the "Send Report" function.

----------------------------------

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 3/28/2008
Time: 2:49:12 PM
User: N/A
Computer: ##############
Description:
Error code 0000009c,
parameter1 00000000,
parameter2 8054d570,
parameter3 b2000000,
parameter4 1040080f.

For more information
, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 39 0000009
0020: 63 20 20 50 61 72 61 6d c Param
0028: 65 74 65 72 73 20 30 30 eters 00
0030: 30 30 30 30 30 30 2c 20 000000,
0038: 38 30 35 34 64 35 37 30 8054d570
0040: 2c 20 62 32 30 30 30 30 , b20000
0048: 30 30 2c 20 31 30 34 30 00, 1040
0050: 30 38 30 66 080f

 

[Mark L. Ferguson]

I would test the memory's performance on the new mainboard.

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Mark L. Ferguson
..

 

[Gerry]

Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795775.aspx

0x0000009C: MACHINE_CHECK_EXCEPTION
(This is a hardware issue: an unrecoverable hardware error has occurred.
The parameters have different meanings depending on what type of CPU you
have but, while diagnostic, rarely lead to a clear solution. Most
commonly it results from overheating, from failed hardware (RAM, CPU,
hardware bus, power supply, etc.), or from pushing hardware beyond its
capabilities (e.g., overclocking a CPU).
Source: http://aumha.org/a/stop.htm

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Tecknomage]

Thanks loads!

If nothing else, the links you provided confirm our suspicions, hardware
problem.