WinXP SP1problem

[pcchong]

After downloading and installing WinXP Pro SP1, I could not start WinXP, it
reported "taskmanager problem and submit error report...." Though I can
start in safe mode and go to system restore, I still cannnot restart WinXP.
During the installation of SP1, I remember I have selected the option to
keep the old files and settings. How can I set back everything to
pre-installation of SP1 from safe-mode? Thanks.

I have a set of start-up disks for WinXP. Could I use them to restart WinXP
again?

pcchong

 

[Rick \Nutcase\ Rogers]

Hi,

From Safe mode, access Add & Remove programs in the control panel. You can
uninstall SP1 from there. Or, try System Restore from the system tools in
the program menu.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

 

[pcchong]

Try both methods, but they don't work. SP1 not listed in add/remove. Any
other methods ? Thanks.

pcchong

 

[Rick \Nutcase\ Rogers]

Hi,

Set folder options/view tab to see hidden and operating system files. Locate
the blue $Ntservicepackuninstall$ folder under C:\Windows. Open it up and
look for the uninstall.exe file within it. Double-click the file (it may be
in a sub-folder) to start the uninstaller.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone