WinXP Pro SP-2 Q329441

[DonVito]

I do not know how the Q329441 SP-2 got on my computer but I contacted
USRobotics about an error message I was receiving when I shut down.
The advised the error was being caused by SP-2. I tried to delete the
file using the Control Panel/add-remove however I do not get the
remove option.

I went to the MS Knowledge Base and downloaded the "How to remove
Windows XP SP2 from your computer" and noting seems to work.

Any assistance/help/advice will be greatly appreciated.

Based on information I have read, I do not want SP2 on my computer.

Thanks,

Sam

 

[Jason]

I do not know how the Q329441 SP-2 got on my computer but I contacted
USRobotics about an error message I was receiving when I shut down.
The advised the error was being caused by SP-2. I tried to delete the
file using the Control Panel/add-remove however I do not get the
remove option.

I went to the MS Knowledge Base and downloaded the "How to remove
Windows XP SP2 from your computer" and noting seems to work.

Any assistance/help/advice will be greatly appreciated.

Based on information I have read, I do not want SP2 on my computer.

SP 2 is very important and is very needed.
To fix your issue turn off the windows firewall.

 

[neo [mvp outlook]]

Interesting, the patch number 329441 is a Windows XP or XP SP1 update. SP2
doesn't need it and won't install it. Lets make sure you have SP2 on the
machine, start Windows Explorer. Select Help > About Windows. Does the
second line (starts with "Version 5.1") show that Service Pack 2 is
installed? If it isn't, did USRobotics point you to this link?

http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

Is the error message you get at shutdown one of the messages reported in the
link above? If it isn't, what is the text of the message?

 

[DonVito]

The windows explorer second line indicates Version 5.1.

I was told by USR that SP-2 was causing the problem (At closing I get
the message USRprbda.exe dll initialization failed.)

I came to this outlook link by mistake and should have gone to
"microsoft.public.windowsxp.general.

I appreciate your interest in trying to help me.

Sam

 

[DonVito]

The windows firewall was already turned off.

Thanks for your interest even though I am on the wrong newsgroup.

Sam