Winmail.dat gain.

[Elemental]

Hey Folks,

Sorry to post yet another question about Winmail.dat. I read Alan Edwards
post about the winmail.dat (opening .dat files, dated 12-29-2005) but it did
not answer my current problem therefore....
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One of our accountants has been having this problem when emailing Excel docs
to a few of our managers that use Web mail and in particular AOL.

The thing is that, it just started happening, and the other puzzling thing
is that, all of the people she's emailing the Excel documents to are using
AOL but only several are experiencing this problem. Further more, I'm able
to email the same Excel document to the few who got the winmail.dat document
without a problem.

I've compared my Outlook Settings with that of the accountants and they're
the same, I've sent email tests to an AOL account I have using Plain Text,
Rich Text and HTML and ALL three emails were received fine; I was however
sending and receiving using the same computer, and I mention this in case
it's relevant as to the why it worked for me and not them.

I hope you under why I had to post this winmail.dat question again; I have
no idea what to do next other than to ask the following:

What other Outlook settings should I be looking for?

Is there a difference between using IE versus the AOL Desktop Application
that would cause this to happen?

Could Windows Updates or uninstalled Windows Updates cause something like
this to happen?

Any suggestions, comments would be greatly appreciated.


Peace,
Elemental

 

[Mark L. Ferguson]

My guess would be you should look at the receivers settings for mail. it's
possible the problem clients are set to READ in plain text, in spite of the
message being sent in HTML.

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Mark L. Ferguson

..

 

[Elemental]

Mark,

Thanks for the reply...

All of the receivers use the Web for All their email, some use the AOL
Desktop Application (AOL 9.0 Version) and a few others are using IE 6 or 7 to
sign in to AOL but none of them use a local Client for emails (Outlook or
Outlook Express).

I guess I'll have to contact AOL and check with them on that but I was under
the understanding that even the AOL Desktop Application uses the same or
similar Web Mail application / protocal as IE?

As far as IE, isn't IE already set to read HTML? Didn't know you could
change that, but if you can how would I go about doing that?


Peace
Elemental