winload.exe file went missing

[Barb and Ray]

Working on Toshiba Satellite A135-S4727 laptop running Windows Vista, after
neighbor's 14-year-old grandson used it over Winter break.

Won't start up, we get this error message from the Toshiba Recovery Wizard:

"Error: 10FC12-0002

If anyone can help, it would be much appreciated.

 

[Malke]

Working on Toshiba Satellite A135-S4727 laptop running Windows Vista,
after neighbor's 14-year-old grandson used it over Winter break.

Won't start up, we get this error message from the Toshiba Recovery
Wizard:

"Error: 10FC12-0002

If anyone can help, it would be much appreciated.

Since the problem is with Toshiba's recovery process (presumably you decided
to restore the machine to factory condition), contact Toshiba tech support.
They will know what their error means.

Malke

 

[Barb and Ray]

Thank you, Malke. We will try Toshiba.

Since the problem is with Toshiba's recovery process (presumably you
decided
to restore the machine to factory condition), contact Toshiba tech
support.
They will know what their error means.

Malke