Winfax 10 causes an error on Exit of Outlook 2003!!

[John Cooper]

Hi all

Just installed Winfax 10 and since doing so, everytime I exit Outlook
2003 I get an error
"Microsoft Office Outllok has encountered a problem and needs to
close, We are sorry for this inconvenience."

I did view the report prepared for sending to MS and there was mention
of the Winfax plugin causing the problem.

Anyone know of a workaround or perhaps I need to dump Winfax!

Regards

John

 

[Russ Valentine [MVP-Outlook]]

Have you checked with Symantec yet to see if they have managed to get WinFax
10 to work with Outlook 2003? It usually takes them several months to bring
WinFax up to speed, if they ever do.

 

[Brian Tillman]

Just installed Winfax 10 and since doing so, everytime I exit Outlook
2003 I get an error
"Microsoft Office Outllok has encountered a problem and needs to
close, We are sorry for this inconvenience."

I did view the report prepared for sending to MS and there was mention
of the Winfax plugin causing the problem.

Anyone know of a workaround or perhaps I need to dump Winfax!

Symantec themselves have documented on their web site that Winfax 10 is not
compatible with Outlook 2003.

 

[John Cooper]

Thanks for the replies.

I guess that I as I purchased both packages 'off the shelf' recently,
I shouldn't assume they work together!

Many thanks

John

 

[capemayal]

I'm using WF 10.02 and have not had any problems yet. Also using
Office 2003 Enterprise edition.

 

[John Cooper]

Thanks for the reply.

Other than the error message on exiting Office 2003, I don't have any
problems either - I can definately put up with it.

I thought as you were using 10.02 yours may have been a later version
but I'm using 10.03, so I guess that puts pay to that theory!

Happy Christmas

John

 

[capemayal]

If you're using version 10.03, then I think you have a problem. There
is no version 10.03 yet.

 

[Milly Staples [MVP - Outlook]]

Yes, there is - but you need to contact Symantec for it.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, capemayal asked:

| If you're using version 10.03, then I think you have a problem. There
| is no version 10.03 yet.

 

[Milly Staples [MVP - Outlook]]

And pay, for many posters.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Milly Staples [MVP - Outlook] asked:

| Yes, there is - but you need to contact Symantec for it.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. Due to
| the (insert latest virus name here) virus, all mail sent to my
| personal account will be deleted without reading.
|
| After furious head scratching, capemayal asked:
|
|| If you're using version 10.03, then I think you have a problem.
|| There is no version 10.03 yet.