WindowsXP rebooting automatically continually

[Daedre]

Yesterday I upgraded from 98 to XP. I uninstalled a
couple of programs to ensure the upgrade went smoothly
(one being Roxio Easy CD Creator 5). Today I re-
installed the Roxio software, hoping it would work with
XP, and now my PC reboots continually. It gets past the
username screen, then just reboots (no errors). It
doesn't give me time to uninstall the Roxio software
again... I tried starting in Safe Mode, but the uninstall
program does not work in Safe Mode. I got it to boot to
a DOS prompt and I tried renaming the Adaptec/Roxio
directory, but it is still just starting up then
rebooting. It does a disk check before starting up, but
that doesn't seem to help. Any assistance would be much
appreciated!

 

[Ronnie Vernon MVP]

Yesterday I upgraded from 98 to XP. I uninstalled a
couple of programs to ensure the upgrade went smoothly
(one being Roxio Easy CD Creator 5). Today I re-
installed the Roxio software, hoping it would work with
XP, and now my PC reboots continually. It gets past the
username screen, then just reboots (no errors). It
doesn't give me time to uninstall the Roxio software
again... I tried starting in Safe Mode, but the uninstall
program does not work in Safe Mode. I got it to boot to
a DOS prompt and I tried renaming the Adaptec/Roxio
directory, but it is still just starting up then
rebooting. It does a disk check before starting up, but
that doesn't seem to help. Any assistance would be much
appreciated!

The system is encountering a fatal error and you have the option set for it
to automatically restart when this occurs. Start in Safe Mode and open
Control Panel/System/Advanced tab/Start Up and Recovery section/Settings
button. Remove the check mark from the Automatically Restart option. This
will allow the error to be displayed the next time it occurs.

You might also want to go to Start/Run and type: eventvwr.msc and press
OK. In the event Viewer, click on each of the items in the left side menu
and look for any Red X error messages that correspond to the last time this
behavior happened. Double click the entry to see the details of the error.
This may give you a clue as to program/hardware is causing the problem.

Another thing to look at is Start/Run, type: msinfo32 and press OK.
Expand the Components item and click on the Problem Devices. If there is an
entry for a hardware device there, it could be where the problem is coming
from.

--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org

 

[Daedre]

-----Original Message-----


The system is encountering a fatal error and you have the option set for it
to automatically restart when this occurs. Start in Safe Mode and open
Control Panel/System/Advanced tab/Start Up and Recovery section/Settings
button. Remove the check mark from the Automatically Restart option. This
will allow the error to be displayed the next time it occurs.

You might also want to go to Start/Run and type: eventvwr.msc and press
OK. In the event Viewer, click on each of the items in the left side menu
and look for any Red X error messages that correspond to the last time this
behavior happened. Double click the entry to see the details of the error.
This may give you a clue as to program/hardware is causing the problem.

Another thing to look at is Start/Run, type: msinfo32 and press OK.
Expand the Components item and click on the Problem Devices. If there is an
entry for a hardware device there, it could be where the problem is coming
from.

--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org



.

Thank you for your response Ronnie!
After finally finding the "sweet spot" for getting F8 to
work, I selected "Last Known Good Configuration". That
seemed to fix it! I am making note of your suggestions
in case this happens again.
Happy Holidays!!

 

[Ronnie Vernon MVP]

Thank you for your response Ronnie!
After finally finding the "sweet spot" for getting F8 to
work, I selected "Last Known Good Configuration". That
seemed to fix it! I am making note of your suggestions
in case this happens again.
Happy Holidays!!

Your most welcome. Glad you got this sorted easily.

Probably wouldn't be a bad idea to go ahead and change that Automatic
Restart option. This will make it much easier to find what is happening in
case of another glitch.
--
Ronnie Vernon
Microsoft MVP-Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org