Windows XP won't shut down

[Guest]

Windows XP hangs after going through most of the shutdown process. It gets to
the last section and then freezes. Restarting in diagnostic mode produces the
same results. Event log refers to "ParVdm" and says "Unable to get device
object pointer for port object." Have recently installed a Belkin High Speed
USB 2.0 upgrade kit.

Any suggestions?

 

[WTC]

Windows XP hangs after going through most of the shutdown process. It gets
to
the last section and then freezes. Restarting in diagnostic mode produces
the
same results. Event log refers to "ParVdm" and says "Unable to get device
object pointer for port object." Have recently installed a Belkin High
Speed
USB 2.0 upgrade kit.

Any suggestions?

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308029

 

[Ron Martell]

Windows XP hangs after going through most of the shutdown process. It gets to
the last section and then freezes. Restarting in diagnostic mode produces the
same results. Event log refers to "ParVdm" and says "Unable to get device
object pointer for port object." Have recently installed a Belkin High Speed
USB 2.0 upgrade kit.

Any suggestions?

See MVP Jim Eshelman's Shutdown Troubleshooter page for Windows XP at
http://aumha.org/win5/a/shtdwnxp.htm

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm