Windows XP wont shut down

[Guest]

Hi there,

When i go to shut down my pc it goes through the motion of saving settings,
shutting down but then it stutters and reboots itself and comes back to life.
the only way i can shut down is by the power button on the back.

When i start the pc back up i would expect it to ask me to scan the hard
drive because it did not shut down properly, but no it goes throught the
normal start up process with no faults.

Anybody got any answers ?

Thanks,

 

[Malke]

Hi there,

When i go to shut down my pc it goes through the motion of saving
settings, shutting down but then it stutters and reboots itself and
comes back to life. the only way i can shut down is by the power
button on the back.

When i start the pc back up i would expect it to ask me to scan the
hard drive because it did not shut down properly, but no it goes
throught the normal start up process with no faults.

Anybody got any answers ?

Thanks,

1. Make sure the computer is virus/malware-free:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

2. Go through this shutdown troubleshooter:
http://www.aumha.org/win5/a/shtdwnxp.htm

Malke

 

[Ron Martell]

Hi there,

When i go to shut down my pc it goes through the motion of saving settings,
shutting down but then it stutters and reboots itself and comes back to life.
the only way i can shut down is by the power button on the back.

When i start the pc back up i would expect it to ask me to scan the hard
drive because it did not shut down properly, but no it goes throught the
normal start up process with no faults.

Anybody got any answers ?

Thanks,

In addition to Malke's suggestions open Control Panel - System -
Advanced and click on the Settings button in the Startup and Recovery
(bottom) section. In the Startup and Recovery window click on the
checkbox for "Automatically restart" to clear it.

Something may be triggering a "system failure" class error when
Windows tries to shut it down. If this is the case then this change
will result in an error message rather than a restart and the content
of the error message should identify the culprit.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Guest]

Thanks, very much i'll try that out

 

[Guest]

Thanks very much i'll try that out

 

[Guest]

I am having the same problem, "reboots instead on power-down". I would have
to hold in the front power button to shut off.

I have been dealing with this problem for allmost a year trying different
solutions that have been posted on the net. but so far nothing has worked.
Including the recommendations above.
I have a high-end customed built pc, running XP pro. (2nd Edition) I have
all the latest drivers, updates installed. I had the system running under a
RAID 0, and recently re-formattted to a RAID 1 configuration.

Right from the start, the system will reboot after a shutdown. Same as my
privious system install as a RAID 0 config.

Notes: I had a Antec 480 PSU installed, which is recommend by INTEL. My
lastest solution was replacing my Power Supply; Now I have a brand new Antec
550HE PSU installed. Did not solve the problem...reboots on power-down. I
have additional software installed now, including Bitdefender and Spyware
Doctor.

HARDWARE SETUP:
Thermaltake SHARK Case.
Intel P865PERL MB - BIOS Ver. p21 (lastest posted).
Intel P4 3.4GHz, HT. Bus speed 800MHz (system reconized as a dual processor).
1023 MB Mem.
Nvidia GeForce 6600GT Video Card (Latest Drivers installed)
Antec 550HE Power Supply.
Dual (x2) WD 250 Gig HDD.
Liteonit DVD-R Disk Drive. (Latest firmware installed).
Liteonit CD-R Disk Drive. (Latest firmware installed).
Std. Floppy Drive.
Intel 536EP Modem.
Microsoft Natural PS/2 Keyboard.
Microsoft USB IntelliMouse Explorer 4.0 (IntelliPoint).

No problem devises reported.

I am at my end...NEED HELP FROM SOMEONE WHO CAN HELP!

 

[Ron Martell]

I am having the same problem, "reboots instead on power-down". I would have
to hold in the front power button to shut off.

See MVP Jim Eshelman's Shutdown Troubleshooter for Windows XP at
http://aumha.org/win5/a/shtdwnxp.htm and click on the "Reboots on
Shutdown" link in the left side column.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."