S
Stu
About 3 weeks ago I started getting messages on start up
that my Registry was damaged and that it had been
recovered by use of an alternate or back up copy. Shortly
afterwards, my computer started shutting down and
rebooting without warning. After each reboot, I was told
that Windows XP had recovered from an error (sometimes
serious, sometimes not) and was sending a report to
Microsoft.
With each report, the Online Crash Analysis (OCA) stated
that the problem was a device driver but that the OCA
could not state which one.
Within a few days the problems with the registry got worse
and I did a diagnostic on the computer which found that my
hard drive had two bad sectors. I replaced the hard drive
and reinstalled Windows.
The reinstall stopped the bad registry messages for a time
but I still had the sudden shutdown and reboot each time
with a message similar to described above.
A friend told me I had a worm or virus and gave me Norton
software to find the virus (either So Big or Blaster) and
then Windows patches to plug security problems. This
crashed my computer and corrupted the system so that it
would not start up.
I again reformatted the hard drive and reinstalled the OS.
I was able to boot up but still had the rebooting. On one
reboot yesterday, the OCA stated that there were "fixes"
for the problem (no detail on what the problem is though)
and that I should follow a link to Windows Update. There I
was given the "fix" of 44 different downloads. I started
with the first SP1 which had to be downloaded separately.
Five hours later, the download was done. After two
restarts and one message of a bad registry and that I
should shutdown and restart (wasn't XP supposed to stop
all this?) I finally got the computer to reboot normally.
It stayed up for awhile and then rebooted.
I contacted Dell support and they had me run their
diagnostic CD which did a full test of all my hardware
over almost 4 hours. All checked out.
Any ideas anyone? This is a Dell 4500 with an 80 GB Hard
Drive (a new one that is a Western Digital; the original
was also 80 GB). I have 256 MB memory and a CD RW.
I copied the codes from the last five reboots. Hope this
gives someone out there a clue as to what is wrong since
all Dell will do is help me reinstall Windows XP yet again.
BCCode : a BCP1 : FE09CC50 BCP2 : 00000002
BCP3 : 00000000 BCP4 : 80509120 OSVer :
5_1_2600 SP : 0_0 Product : 768_1
C:\WINDOWS\Minidump\Mini042504-03.dmp
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WER7.tmp.dir00
\sysdata.xml
Second serious error
BCCode : 1a BCP1 : 00000781 BCP2 : C03057E8
BCP3 : 00000000 BCP4 : E10D5368 OSVer :
5_1_2600 SP : 0_0 Product : 768_1
C:\WINDOWS\Minidump\Mini042504-04.dmp
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WER8.tmp.dir00
\sysdata.xml
Generic Host Process for Win32 Services error April 25,
2004 at 5:23 p.m.
szAppName : szAppVer : 0.0.0.0 szModName :
unknown szModVer : 0.0.0.0 offset : 00000000
Included in the error report:
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WERA.tmp.dir00
\svchost.exe.mdmp
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WERA.tmp.dir00
\appcompat.txt
BCCode : 51 BCP1 : 00000004 BCP2 : 00000001
BCP3 : E22BD680 BCP4 : 40810E20 OSVer : 5_1_2600
SP : 1_0 Product : 768_1
Above recorded at 7:38 p.m. on April 25, 2004
Another system has recovered from a serious error at 7:58
p.m. on April 25, 2004
BCCode : 10000050 BCP1 : F1B33268 BCP2 :
00000000 BCP3 : 8057E83E BCP4 : 00000000 OSVer :
5_1_2600 SP : 1_0 Product : 768_1
that my Registry was damaged and that it had been
recovered by use of an alternate or back up copy. Shortly
afterwards, my computer started shutting down and
rebooting without warning. After each reboot, I was told
that Windows XP had recovered from an error (sometimes
serious, sometimes not) and was sending a report to
Microsoft.
With each report, the Online Crash Analysis (OCA) stated
that the problem was a device driver but that the OCA
could not state which one.
Within a few days the problems with the registry got worse
and I did a diagnostic on the computer which found that my
hard drive had two bad sectors. I replaced the hard drive
and reinstalled Windows.
The reinstall stopped the bad registry messages for a time
but I still had the sudden shutdown and reboot each time
with a message similar to described above.
A friend told me I had a worm or virus and gave me Norton
software to find the virus (either So Big or Blaster) and
then Windows patches to plug security problems. This
crashed my computer and corrupted the system so that it
would not start up.
I again reformatted the hard drive and reinstalled the OS.
I was able to boot up but still had the rebooting. On one
reboot yesterday, the OCA stated that there were "fixes"
for the problem (no detail on what the problem is though)
and that I should follow a link to Windows Update. There I
was given the "fix" of 44 different downloads. I started
with the first SP1 which had to be downloaded separately.
Five hours later, the download was done. After two
restarts and one message of a bad registry and that I
should shutdown and restart (wasn't XP supposed to stop
all this?) I finally got the computer to reboot normally.
It stayed up for awhile and then rebooted.
I contacted Dell support and they had me run their
diagnostic CD which did a full test of all my hardware
over almost 4 hours. All checked out.
Any ideas anyone? This is a Dell 4500 with an 80 GB Hard
Drive (a new one that is a Western Digital; the original
was also 80 GB). I have 256 MB memory and a CD RW.
I copied the codes from the last five reboots. Hope this
gives someone out there a clue as to what is wrong since
all Dell will do is help me reinstall Windows XP yet again.
BCCode : a BCP1 : FE09CC50 BCP2 : 00000002
BCP3 : 00000000 BCP4 : 80509120 OSVer :
5_1_2600 SP : 0_0 Product : 768_1
C:\WINDOWS\Minidump\Mini042504-03.dmp
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WER7.tmp.dir00
\sysdata.xml
Second serious error
BCCode : 1a BCP1 : 00000781 BCP2 : C03057E8
BCP3 : 00000000 BCP4 : E10D5368 OSVer :
5_1_2600 SP : 0_0 Product : 768_1
C:\WINDOWS\Minidump\Mini042504-04.dmp
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WER8.tmp.dir00
\sysdata.xml
Generic Host Process for Win32 Services error April 25,
2004 at 5:23 p.m.
szAppName : szAppVer : 0.0.0.0 szModName :
unknown szModVer : 0.0.0.0 offset : 00000000
Included in the error report:
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WERA.tmp.dir00
\svchost.exe.mdmp
C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WERA.tmp.dir00
\appcompat.txt
BCCode : 51 BCP1 : 00000004 BCP2 : 00000001
BCP3 : E22BD680 BCP4 : 40810E20 OSVer : 5_1_2600
SP : 1_0 Product : 768_1
Above recorded at 7:38 p.m. on April 25, 2004
Another system has recovered from a serious error at 7:58
p.m. on April 25, 2004
BCCode : 10000050 BCP1 : F1B33268 BCP2 :
00000000 BCP3 : 8057E83E BCP4 : 00000000 OSVer :
5_1_2600 SP : 1_0 Product : 768_1