windows xp startup

[Guest]

Can any one help me as when the computer starts I get an error message saying
windows\system32\config\system is corrupt,
it then tells my to try using setup to repair this problem by using r.
but when I run setup I do not get the Option to repair only a new install
which I do not want to do.

Can any one help me please !!!!

 

[Michael T]

This issue can occur when the system or software hive for the Windows XP
installation is damaged or missing.

Suggestion 1
========
Step 1. Start your computer with the Windows CD-ROM. At the "Welcome to
Setup" screen, press F10, or press R to repair, and then press C to start
the Windows Recovery Console.

For more information about Recovery Console, please click the URL as
follows:

Description of the Windows Recovery Console
http://support.microsoft.com/kb/307654/

Step 2. In the Recovery Console, rename \Windows\System32\Config\Syste­m to
\Windows\System32\Config\Syste­m.old, and then copy
Windows\System32\Config\System­.sav to Windows\System32\Config\System­.

To do so, type the following line at command prompt and press Enter after
each line.

Note: If your system is not installed in drive C, change it to the proper
drive letter.

C:

Cd \windows\system32\config

Rename system system.old

Copy system.sav system

Step 3. Type 'exit' to leave the command prompt and reboot the system.


Suggestion 2
=======
If this issue persists, run a "sfc /purgecache" (without quotation) command
in Recovery Console to purge the file cache. To do so, type the following
command at command prompt:
sfc /purgecache


Suggestion 3
========
If this issue persists, we need to perform an in-place repair. To do so:

1. Set the BIOS to boot to the CD drive, by disabling all others or listing
the CD first in the boot order.
2. Insert the Windows XP CD.
3. Ignore any "repair console" option. Select INSTALL. When XP sees the
old system it should 'fix it' instead. You do not want a clean install.

The in-place upgrade will overwrite all system files on the hard disk from
the Windows XP CD.

*********************
Also, you may want to check out these web pages.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q314874

or
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

or
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q318159

Good luck.

 

[neil]

What version of XP are you using. If Home Edition OEM then that is why you
cannot repair. You could try downloading the bootdisks from MS.
http://support.microsoft.com/default.aspx?scid=kb;en-us;310994

best of luck
Neil

 

[Guest]

Thanks a lot Michael for your help all now working fine.

 

[Michael T]

Thanks a lot Michael for your help all now working fine.

Glad to hear it - and thank you for posting back with your results.