Windows XP SP2 Problem

[Guest]

So I've been trying to install Service Pack 2 on my computer, but every time
that I start the download I get a message that says, "The expected version of
the product was not found on your system." I'm not sure what version it does
mean I have on my system, but I would appreciate any help in getting
everything fixed and downloaded correctly.

Thanks!

 

[Ramesh, MS-MVP]

Hi Roomie,

Are you trying to install Office 2003 SP2, or Windows XP SP2?

Error message when you install Office 2003 Service Pack 2: "The expected version of the product was not found on your system":
http://support.microsoft.com/kb/909074

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So I've been trying to install Service Pack 2 on my computer, but every time
that I start the download I get a message that says, "The expected version of
the product was not found on your system." I'm not sure what version it does
mean I have on my system, but I would appreciate any help in getting
everything fixed and downloaded correctly.

Thanks!

 

[Guest]

I was trying to install Windows XP SP2.

Thanks!

 

[Ramesh, MS-MVP]

Can you give me the URL from where you downloaded the "SP2" from?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I was trying to install Windows XP SP2.

Thanks!

 

[Guest]

I went to "http://www.microsoft.com/windows/products/windowsxp/default.mspx"
to download SP2. At one point it said that I already had SP2 downloaded, but
the message that my "Windows XP is no longer secure" is still showing up.

Can you give me the URL from where you downloaded the "SP2" from?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I was trying to install Windows XP SP2.

Thanks!

Hi Roomie,

Are you trying to install Office 2003 SP2, or Windows XP SP2?

Error message when you install Office 2003 Service Pack 2: "The expected version of the product was not found on your system":
http://support.microsoft.com/kb/909074

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So I've been trying to install Service Pack 2 on my computer, but every time
that I start the download I get a message that says, "The expected version of
the product was not found on your system." I'm not sure what version it does
mean I have on my system, but I would appreciate any help in getting
everything fixed and downloaded correctly.

Thanks!

 

[Ramesh, MS-MVP]

Check if if there are any events recorded in the Windows XP SP2 setup log. It's located at "%windir%\svcpack.log" (type the path in Start/Run)

Or, you may try downloading and installing the Windows XP SP2 offline/network installation pack here:

Download details: Windows XP Service Pack 2 for IT Professionals and Developers:
http://www.microsoft.com/downloads/...be-3b8e-4f30-8245-9e368d3cdb5a&displaylang=en


--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I went to "http://www.microsoft.com/windows/products/windowsxp/default.mspx"
to download SP2. At one point it said that I already had SP2 downloaded, but
the message that my "Windows XP is no longer secure" is still showing up.

Can you give me the URL from where you downloaded the "SP2" from?

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


I was trying to install Windows XP SP2.

Thanks!

Hi Roomie,

Are you trying to install Office 2003 SP2, or Windows XP SP2?

Error message when you install Office 2003 Service Pack 2: "The expected version of the product was not found on your system":
http://support.microsoft.com/kb/909074

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So I've been trying to install Service Pack 2 on my computer, but every time
that I start the download I get a message that says, "The expected version of
the product was not found on your system." I'm not sure what version it does
mean I have on my system, but I would appreciate any help in getting
everything fixed and downloaded correctly.

Thanks!

 

[Daave]

I was trying to install Windows XP SP2.

Thanks!

Hi Roomie,

Are you trying to install Office 2003 SP2, or Windows XP SP2?

Error message when you install Office 2003 Service Pack 2: "The
expected version of the product was not found on your system":
http://support.microsoft.com/kb/909074

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


So I've been trying to install Service Pack 2 on my computer, but
every time
that I start the download I get a message that says, "The expected
version of
the product was not found on your system." I'm not sure what version
it does
mean I have on my system, but I would appreciate any help in getting
everything fixed and downloaded correctly.

Something doesn't make sense here...

The error message you referenced is a result of a problem with *Office*
XP SP2, not Windows XP SP2.

What happens when you:

Click on Start, Run
and type "winver" (without quotation marks)

What version of XP do you have (and which service pack)?