Windows XP restarts when the delete key or arrow keys are used

[Kevin]

Hi!- My computer restarts when i press the delete key in rapid
succession or if I use the arrow keys. It doesn't always restart when
these keys are used but it does restart quite often. I have Windows XP
profesional service pack 2. I copied down the error report. Thank you
for any help.

BCCODE44
BCP1: 82AF3568
BCP2: 00001BBE
BCP3: 00000000
BCP4: 00000000
OSVER 5_1_2600
SP:2_0
PRODUCT:256_1

 

[Malke]

Hi!- My computer restarts when i press the delete key in rapid
succession or if I use the arrow keys. It doesn't always restart when
these keys are used but it does restart quite often. I have Windows XP
profesional service pack 2. I copied down the error report. Thank you
for any help.

BCCODE44
BCP1: 82AF3568
BCP2: 00001BBE
BCP3: 00000000
BCP4: 00000000
OSVER 5_1_2600
SP:2_0
PRODUCT:256_1

To start the troubleshooting, connect a different keyboard and use it
for a while, doing the same things you do on the original keyboard.
Does the problem still occur?

Malke

 

[Kevin]

yes. I have tried a different keyboard and also ran ad aware, I- clean
and norton anti virus.

 

[Malke]

yes. I have tried a different keyboard and also ran ad aware, I- clean
and norton anti virus.

Then possibly there is a problem with the ps/2 port on your motherboard.
If you are using an ps/2 keyboard, try a usb one instead, or vice
versa.

Malke