Windows XP restarts when shut down computer

[Awan]

I have problem with my computer that Windows XP restarts
when I try to shut down my computer and i search on the
web and find this

CAUSE
This issue may occur if the following conditions are
true:
1: You have "automatically restart" selected.
2: The Roxio Easy CD Creator 5.0 or Direct CD 5.0 program
is installed on your computer.

RESOLUTION
To resolve this issue, contact Roxio, or visit the
following Roxio Web site to download and install the
updated driver for Easy CD Creator 5.0 for Windows XP:
http://www.roxio.com

But
1: There is no automaticakky restart selected on my
computer
2: I did not instal The Roxio Easy CD Creator 5.0 or
Direct CD 5.0 program on my computer. From last four days
i am searching for this problem but every search reply
same.

Please help me if you can and send me email.
(e-mail address removed)


I have been visted these links nad find nothing. The all
side have same reply as i write up,

http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q311806
Windows XP Restarts When You Try to Shut Down Your
Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q320299
Windows XP Restarts Unexpectedly or Restarts When You
Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q308029
Resources to Help Troubleshoot Shutdown Problems in
Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm
Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm
Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm



Best Regards,

Awan
(e-mail address removed)

 

[Kevin Haklar]

Have you recently installed any new hardware. Even a mouse driver can cause
this. I think it was a Logitech one that does this. Also make sure you've
not got a virus by running an av scan and spyware scan just in case.

 

[Will Denny]

Hi

For shutdown/restart problems, please have a look at MVP Jim Eshelman's web
site:

http://aumha.org/win5/a/shtdwnxp.htm
http://aumha.org/win5/a/tshoot.htm

--

Will Denny
MS-MVP Windows - Shell/User
Please reply to the News Groups


| I have problem with my computer that Windows XP restarts
| when I try to shut down my computer and i search on the
| web and find this
|
| CAUSE
| This issue may occur if the following conditions are
| true:
| 1: You have "automatically restart" selected.
| 2: The Roxio Easy CD Creator 5.0 or Direct CD 5.0 program
| is installed on your computer.
|
| RESOLUTION
| To resolve this issue, contact Roxio, or visit the
| following Roxio Web site to download and install the
| updated driver for Easy CD Creator 5.0 for Windows XP:
| http://www.roxio.com
|
| But
| 1: There is no automaticakky restart selected on my
| computer
| 2: I did not instal The Roxio Easy CD Creator 5.0 or
| Direct CD 5.0 program on my computer. From last four days
| i am searching for this problem but every search reply
| same.
|
| Please help me if you can and send me email.
| (e-mail address removed)
|
|
| I have been visted these links nad find nothing. The all
| side have same reply as i write up,
|
| http://support.microsoft.com/default.aspx?scid=kb;EN-
| US;Q311806
| Windows XP Restarts When You Try to Shut Down Your
| Computer
| http://support.microsoft.com/default.aspx?scid=kb;EN-
| US;Q320299
| Windows XP Restarts Unexpectedly or Restarts When You
| Shut Down the Computer
| http://support.microsoft.com/default.aspx?scid=kb;EN-
| US;Q308029
| Resources to Help Troubleshoot Shutdown Problems in
| Windows XP
|
| Windows XP Shut Down Issues
| http://www.kellys-korner-xp.com/win_xp_restart.htm
| Troubleshooters for Windows XP Shut Down
| http://aumha.org/win5/a/shtdwnxp.htm
| Troubleshooting Windows XP Shutdown Issues
| http://www.theeldergeek.com/shutdown_issues_in_xp.htm
|
|
|
| Best Regards,
|
| Awan
| (e-mail address removed)
|