Windows XP reboots after applying MS service packs


G

googledude

I applied the last set of service packs (I cant verify the numbers, but
these show up on my desktop) on my HP pavilion ze5300 laptop and it
wont boot correctly (it goes into an endless reboot cycle, wont even
work in safe mode, it loads a bunch of drivers and shows a flash of
BSOD blue screen and reboots!). I do not know if Windows XP supports
any recovery mode (using the HP supplied XP OS disks). It would be very
difficult if I am unable to recover my installation.

Any help, suggestions, KB article urls, will be gratefully appreciated!

Here are the service pack #s that I suspect may be causing these
issues:

Windows Malicious Software Removal Tool - February 2005 (KB890830)
Security Update for Windows XP (KB885250)Security Update for Windows XP
(KB888113)
Security Update for Windows Messenger (KB887472)
Security Update for Windows XP (KB891781)
Cumulative Security Update for Internet Explorer for Windows XP
(KB867282)
Security Update for Windows XP (KB873333)
Security Update for Windows XP (KB890047)
Security Update for Windows XP (KB888302)
Security Update for Microsoft .NET Framework, Version 1.1 Service Pack
1 (KB886903)
 
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J

José Gallardo

Try the following:
Do a search for folders named $NtUninstallKBxxx" where xxx is KB number. Click on it and on the subfolder "spuninst". Click on uninstall and uninstall all the KB you wrote.
See if now XP goes well and the reinstall them one by one.
 
J

José Gallardo

I forgot to say that the folders are hidden. Go to Tools>Folder Option and check "Show hidden files and folders".

"José Gallardo" <[email protected]> escribió en el mensaje Try the following:
Do a search for folders named $NtUninstallKBxxx" where xxx is KB number. Click on it and on the subfolder "spuninst". Click on uninstall and uninstall all the KB you wrote.
See if now XP goes well and the reinstall them one by one.
 
G

googledude

Jose, Thanks for your quick response. Unfortunately, in order to
uninstall, I would have to be in the os itself. I cant even boot in
safe mode. The system does not boot at all. Is there a way to manually
remove the last set of service packs ? I am able to mount the drive on
another windows xp machine as a secondary drive (the drive is specific
to hp, so it wont boot on a desktop). Or does clicking the uninstall,
remove the patches for that particular drive ?

José Gallardo said:
Try the following:
Do a search for folders named $NtUninstallKBxxx" where xxx is KB
number. Click on it and on the subfolder "spuninst". Click on uninstall
and uninstall all the KB you wrote.
 
J

jameshanley39

You have a 'critical error'.
First thing to do is really one of the first thing to do when you
install win xp. You want to get rid of the default setting that
restarts XP when there is a critical error

ctrl panel..system..advanced..settings for startup and recovery..
uncheck automatic restart

now, you find the cause
ctrl panel..administrative tools..event viewer..system
look for yellow exclamation marks for clues.

If you can't get into XP, try safe mode. So you can at least be in
windows to fix the problem.
You may need to google around to solve it, I don't know the exact
solution to the problem, but that is the route i'd go by.

Once you're in safe mode,
You may want to try uninstalling security updates, but I don't know if
that is possible. You could try a Repair off the CD (not recovery
console). (boot off the win xp cd, and as link says, when it tells you
to press R, press enter then it will ask you to press R again, and you
press R. You have to do Enter then R, and not just R. Otherwise it
goes to the recovery console)
http://www.michaelstevenstech.com/XPrepairinstall.htm
 
S

Slartibartfast

You have a 'critical error'.
First thing to do is really one of the first thing to do when you
install win xp. You want to get rid of the default setting that
restarts XP when there is a critical error

ctrl panel..system..advanced..settings for startup and recovery..
uncheck automatic restart

now, you find the cause
ctrl panel..administrative tools..event viewer..system
look for yellow exclamation marks for clues.

If you can't get into XP, try safe mode. So you can at least be in
windows to fix the problem.

He says he can't get into Safe Mode. I had a similar problem after
installing SP2 on a brand new machine, and eventually we had to reformat the
Disk and start again.
 
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G

googledude

Unfortunately the laptop is toast. The hard disk was fine. I made a
copy of the hard disk onto an external (USB) disk, booted the laptop
using the external drive, and I got the same error. I also reinstalled
a fresh copy XP on the external disk on a clean partition and it failed
at the same point. As of this morning, the display went blank. No more
HP laptops for me in the near future. I have had this one for the past
2 years, and had nothing but trouble. First the CDROM died, excessive
heating, the fans would roar constantly.

FYI, this was the error that windows reported on a blue screen (if it
benefits anyone):

......
......
A problem has been detected and windows has been shutdown

0x0000007B (0xF7904528, 0xc0000034, 0x00000000, 0x00000000)

The last thing that the safe mode loaded appeared to be atisgkap.sys
(ATI driver ??), followed my a short flicker, and then the blue screen.
I am assuming that the video controller chip may be bad. If true, would
that mean replacing the whole system board. If so, how much does a
system board cost ? HP Pavillion ze5300.

Thanks for your help/responses.
 
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