Windows XP Pro. NT Backup fails to run about once a week

[Guest]

This is the command line that we are using to make sure the backup runs:

C:\WINDOWS\system32\ntbackup.exe backup "@E:\backups\daily.bks" /n "Media
created 9/28/2004 at 11:11 AM" /d "Set created 9/28/2004 at 11:11 AM" /n
"Media created 9/28/2004 at 11:11 AM" /v:yes /r:no /rs:no /hcn /m
incremental /j "Daily" /l:s /p "Travan" /um

When the backup fails we receive no error in the log except that the backup
failed. We have tried replacing the tapes and even most of the hardware. When
I spoke to Certance(Seagate) about the problem they said that there is
nothing wrong with the tape drive and that there is a known issue with the
scheduling for the backup software. Thank you in advance for any help.

 

[Guest]

I am hoping that you have a solution as I cannot get XP Pro SP2 to see media
in my Seagate Travan 20Gb tape drive. See Microsoft Knowledge Base #327559
for some help. Also try cleaning the Tape Drive. I personnaly am still
fighting this thing - even with correspondence from Andy at Certance.

If you have a solution, let me know. If I find one, I will let you know.