R
Rob Rich
Hi,
I have a COA attached to my gateway PC but no recovery disk.
I have contacted Gateway (MPC) and was told that they cannot help me because
I am not the original owner of the computer and its now out of warranty. I'm
not asking for support with this pc, I just want the recovery disks for
Windows XP. I'm even willing to purchase them.
Are they responsible for providing support for Windows XP that they
installed on one of their PC's? Just because its out of warranty, shouldn't
negate the fact that they provided the PC with windows XP. On the OEM System
Buidlers version, it specifically states that the builder of the pc is
responsible for providing support.
So can they refuse me support on this microsoft software?
Thanks
I have a COA attached to my gateway PC but no recovery disk.
I have contacted Gateway (MPC) and was told that they cannot help me because
I am not the original owner of the computer and its now out of warranty. I'm
not asking for support with this pc, I just want the recovery disks for
Windows XP. I'm even willing to purchase them.
Are they responsible for providing support for Windows XP that they
installed on one of their PC's? Just because its out of warranty, shouldn't
negate the fact that they provided the PC with windows XP. On the OEM System
Buidlers version, it specifically states that the builder of the pc is
responsible for providing support.
So can they refuse me support on this microsoft software?
Thanks