MedRxMan said:
The Pc did not come with a restore partition as I mentioned and I also
checked the original invoice.configuration and restore image is not
there as Dell usually indicates.
Then assuming Dell did not ship the unit with an OS disk, they made a
mistake. It is good you have the documentation. Then again, this isn't
your PC. Is it possible Dell *did* ship the PC with the disk and your
friend lost it?
I meant to SHOUT..
I asked for solutions. His answer is like someone having a problem and
he would answer.."I don't have that problem"
Although that's how you perceived it, I didn't perceive it that way. My
guess is that your understandable frustration colored your reaction.
Jonathan gave you information that is correct 99% of the time, and I
detected no hint of rudeness. He was giving you the rule because the way
he (and I) read your post, it seemed you didn't know what the rule was.
Of course, there are always rare exceptions. In this case (assuming your
friend gave you accurate information), Dell screwed up.
Anyway, as I stated before, you *can* use another Dell XP Home
Reinstallation CD for this laptop. But I think it's good you want to
help your friend in obtaining a disk from Dell. Worst case scenario (if
Dell doesn't comply for some reason): burn a copy of the disk that you
do have.
Oh Well, for what it's worth
I hear you. Okay, now, deep breath...