windows xp home wont recognise by dvd drives

[Guest]

I have 2 dvd drives both powered and showing on BIOS its just windows that
wont recognise them . I recently had a fatal error where I had to repair XP
and the problems with the drives started form there.
I have gone to FAQ's and tried 'CD-ROM drive or DVD-ROM drive appears to be
missing after you install Windows XP' to no avail
I have a pentium 4 3.2 ghz
1024 ram
Asrock 775v88 motherboard

Help !!!

 

[TaurArian [MVP]]

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19, or Code
39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060
Definitely worth a read even if you haven't removed Easy CD Creator.

 

[Guest]

thanks for suggestion but already removed upper and lower filters.
Neither of my drives are showing in device manager at all?

 

[R. McCarty]

After you did the Repair install did you re-apply your Chipset driver
package ? Check Device Manager /w "Show Hidden Devices" and
make sure your IDE/ATAPI controller is identified correctly. Then
look at the Disk Drives category. Is your drive identified by it's vendor
model ID or just as Disk Drive ? Sometimes after a Repair install
the Primary/Secondary controllers aren't properly re-enumerated.
You can usually tell when devices aren't correctly identified in Device
Manager by their description string. Also if there are any "Phantom"
devices in either Disk or CD/DVD you should uninstall them.

 

[Guest]

thanks very much that did the trick

After you did the Repair install did you re-apply your Chipset driver
package ? Check Device Manager /w "Show Hidden Devices" and
make sure your IDE/ATAPI controller is identified correctly. Then
look at the Disk Drives category. Is your drive identified by it's vendor
model ID or just as Disk Drive ? Sometimes after a Repair install
the Primary/Secondary controllers aren't properly re-enumerated.
You can usually tell when devices aren't correctly identified in Device
Manager by their description string. Also if there are any "Phantom"
devices in either Disk or CD/DVD you should uninstall them.

 

[David]

Had you just installed SP2? I "lost" DVD drives after I installed it.
Searched all over the Web and News Groupls for a solution without
success. Tthe bad news is that I eventually had to re-install
everything. A right pain in the b*tt!

David

 

[Guest]

sorry no help to you I had service pack 2 for some time now