Windows xp home shutting down and rebooting eratically

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G

Guest

Help! I've been away on holiday and on returning and switching on my pc, it
started switching itself off and restarting. This may happen after an hour or
more or just a few minutes.
it does not go through the normal shutdown route but just switches off and
restarts.
On restarting I get the box that says "this system has recovered from a
critical error" and the send or don't send option.
The error code is -
BCCode:1000008e BCP:C0000005 BCP2:804F1243 BCP3:80550093 BCP4:00000000
OSVer:5_1_2600 SP:2.0 Product:768_1
Eror report contents
C:\docume~1\GavinB~locals~1\TEMP\WERb871.dir00\Mini071706-01.dmp
and the same with
....dire00\sysdata.xml at the end

Any thoughts or help would be greatfully recieved
 
This won't fix your problem, but it'll keep your machine from rebooting.

Unless the rebooting is caused by a hardware problem.

It may also help reading a BSOD. Blue Screen Of Death.

Choosing recovery actions if Windows stops unexpectedly

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
Click OK | Click Apply | Click OK

Automatically restart
[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]
C:\docume~1\GavinB~locals~1\TEMP\WERb871.dir00\Mini071706-01.dmp
and the same with
...dire00\sysdata.xml at the end
Click to expand...

Some explanation.

[[Windows error dumps are typically named MINI000000-00.DMP and are 64KB in
size. The 000000-00 part of the name is month, day, year (2 digits) and
sequence number for that date (mmddyy-##). You can configure the type of
memory dump performed by Windows. Please see the details in the Microsoft
Support Article. With regard to memory dumps...if it happens regularly or
happens when you run a particular program then you should contact either
Microsoft or the program's support group to tell them there is a problem and
try to work with them to determine what it is. Support may need the file or
details from it.]]
http://filext.com/detaillist.php?extdetail=DMP

Error Reporting, Memory "Dumps" and Memory.dmp or Minidump File here...

Preparation Before You Contact Microsoft After Receiving a STOP Message on a
Blue Screen
http://support.microsoft.com/?kbid=314103

[[What Is a Minidump?
A minidump is a file containing the most important parts of a crashed
application. It is written on the user’s machine and then the customer can
submit it to the developer. The developer can load the dump to help
determine the cause of the crash and develop a fix.]]
Post-Mortem Debugging Your Application with Minidumps and Visual Studio
..NET - The Code Project - Debug tips
http://www.codeproject.com/debug/postmortemdebug_standalone1.asp
--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
Thanks very much indeed.

I have done a couple of things such as hoover the base unit and made sure
all connections are "in" properly in the back. I then de-activated the
restart after "stopping" so I get the BSOD.

Since doing all of this however, it has not happened again with a total 'on'
time of around 4 - 5 hours. If the problem has been solved somehow, all well
and good, if not, then I just have to wait. I've also got some help from a
chap in my sister-in-laws company's IT dept - so that's really good.

Mant thanks, back to the wait and see game!

Cheers,

Gavin

Wesley Vogel said:
This won't fix your problem, but it'll keep your machine from rebooting.

Unless the rebooting is caused by a hardware problem.

It may also help reading a BSOD. Blue Screen Of Death.

Choosing recovery actions if Windows stops unexpectedly

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
Click OK | Click Apply | Click OK

Automatically restart
[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]
C:\docume~1\GavinB~locals~1\TEMP\WERb871.dir00\Mini071706-01.dmp
and the same with
...dire00\sysdata.xml at the end
Click to expand...

Some explanation.

[[Windows error dumps are typically named MINI000000-00.DMP and are 64KB in
size. The 000000-00 part of the name is month, day, year (2 digits) and
sequence number for that date (mmddyy-##). You can configure the type of
memory dump performed by Windows. Please see the details in the Microsoft
Support Article. With regard to memory dumps...if it happens regularly or
happens when you run a particular program then you should contact either
Microsoft or the program's support group to tell them there is a problem and
try to work with them to determine what it is. Support may need the file or
details from it.]]
http://filext.com/detaillist.php?extdetail=DMP

Error Reporting, Memory "Dumps" and Memory.dmp or Minidump File here...

Preparation Before You Contact Microsoft After Receiving a STOP Message on a
Blue Screen
http://support.microsoft.com/?kbid=314103

[[What Is a Minidump?
A minidump is a file containing the most important parts of a crashed
application. It is written on the user’s machine and then the customer can
submit it to the developer. The developer can load the dump to help
determine the cause of the crash and develop a fix.]]
Post-Mortem Debugging Your Application with Minidumps and Visual Studio
..NET - The Code Project - Debug tips
http://www.codeproject.com/debug/postmortemdebug_standalone1.asp
--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Gavin.kb said:
Help! I've been away on holiday and on returning and switching on my pc,
it started switching itself off and restarting. This may happen after an
hour or more or just a few minutes.
it does not go through the normal shutdown route but just switches off and
restarts.
On restarting I get the box that says "this system has recovered from a
critical error" and the send or don't send option.
The error code is -
BCCode:1000008e BCP:C0000005 BCP2:804F1243 BCP3:80550093 BCP4:00000000
OSVer:5_1_2600 SP:2.0 Product:768_1
Eror report contents
C:\docume~1\GavinB~locals~1\TEMP\WERb871.dir00\Mini071706-01.dmp
and the same with
...dire00\sysdata.xml at the end

Any thoughts or help would be greatfully recieved
Click to expand...
Click to expand...
 
Good luck, Gavin. ;-)

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Gavin.kb said:
Thanks very much indeed.

I have done a couple of things such as hoover the base unit and made sure
all connections are "in" properly in the back. I then de-activated the
restart after "stopping" so I get the BSOD.

Since doing all of this however, it has not happened again with a total
'on' time of around 4 - 5 hours. If the problem has been solved somehow,
all well and good, if not, then I just have to wait. I've also got some
help from a chap in my sister-in-laws company's IT dept - so that's
really good.

Mant thanks, back to the wait and see game!

Cheers,

Gavin

Wesley Vogel said:
This won't fix your problem, but it'll keep your machine from rebooting.

Unless the rebooting is caused by a hardware problem.

It may also help reading a BSOD. Blue Screen Of Death.

Choosing recovery actions if Windows stops unexpectedly

Right click My Computer | Properties | Advanced tab |
Click the Settings button under Startup and Recovery |
Under System Failure | UNCheck: Automatically restart |
Click OK | Click Apply | Click OK

Automatically restart
[[Specifies whether Windows will automatically reboot whenever the system
stops unexpectedly.
You must be logged on as a member of the Administrators group to set
recovery options.]]
C:\docume~1\GavinB~locals~1\TEMP\WERb871.dir00\Mini071706-01.dmp
and the same with
...dire00\sysdata.xml at the end
Click to expand...

Some explanation.

[[Windows error dumps are typically named MINI000000-00.DMP and are 64KB
in size. The 000000-00 part of the name is month, day, year (2 digits)
and sequence number for that date (mmddyy-##). You can configure the
type of memory dump performed by Windows. Please see the details in the
Microsoft Support Article. With regard to memory dumps...if it happens
regularly or happens when you run a particular program then you should
contact either Microsoft or the program's support group to tell them
there is a problem and try to work with them to determine what it is.
Support may need the file or details from it.]]
http://filext.com/detaillist.php?extdetail=DMP

Error Reporting, Memory "Dumps" and Memory.dmp or Minidump File here...

Preparation Before You Contact Microsoft After Receiving a STOP Message
on a Blue Screen
http://support.microsoft.com/?kbid=314103

[[What Is a Minidump?
A minidump is a file containing the most important parts of a crashed
application. It is written on the user’s machine and then the customer
can submit it to the developer. The developer can load the dump to help
determine the cause of the crash and develop a fix.]]
Post-Mortem Debugging Your Application with Minidumps and Visual Studio
..NET - The Code Project - Debug tips
http://www.codeproject.com/debug/postmortemdebug_standalone1.asp
--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
Gavin.kb said:
Help! I've been away on holiday and on returning and switching on my pc,
it started switching itself off and restarting. This may happen after an
hour or more or just a few minutes.
it does not go through the normal shutdown route but just switches off
and restarts.
On restarting I get the box that says "this system has recovered from a
critical error" and the send or don't send option.
The error code is -
BCCode:1000008e BCP:C0000005 BCP2:804F1243 BCP3:80550093 BCP4:00000000
OSVer:5_1_2600 SP:2.0 Product:768_1
Eror report contents
C:\docume~1\GavinB~locals~1\TEMP\WERb871.dir00\Mini071706-01.dmp
and the same with
...dire00\sysdata.xml at the end

Any thoughts or help would be greatfully recieved
Click to expand...
Click to expand...
Click to expand...
 
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