Windows XP home edition does not shut down

  • Thread starter Thread starter Jorge E. Jaramillo
  • Start date Start date
J

Jorge E. Jaramillo

I click on Start, Shut down the computer, Shut Down and it does not do
anything. I have to repeat this process several times before it actually
shuts down.

I run an updated AV and a Spyware remover but the PC continues behaving like
that.

Any ideas what could be causing thins?

Thanks in advance

Jorge E
 
Jorge E. Jaramillo said:
I click on Start, Shut down the computer, Shut Down and it does not do
anything. I have to repeat this process several times before it actually
shuts down.

I run an updated AV and a Spyware remover but the PC continues behaving
like that.

Any ideas what could be causing thins?
Click to expand...

Here are some additional tools:

Resources to help troubleshoot shutdown problems in Windows XP
http://support.microsoft.com/kb/308029/en-us

Clean Boot Troubleshooting

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353
 
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