Windows XP Home and PcAnywhere

[Guest]

I installed PcAnywhere on both my laptop and desktop and found it really hard
to use therefore I decided to uninstalled them. When finished uninstalling
the computer restarts. After it restarts I get an error for my video card
driver saying that the hardware does not work or it is not pluged in. When I
go to display properties-> settings->advance->adapter it says everything is
unavailable. In the adapter tab I press properties it says it's VgaSave
Properties. I searched the net for this :

VGASAVE
From Wikipedia, the free encyclopedia.
Jump to: navigation, search

VGASAVE is designed in Microsoft Windows to load automatically when the
default designated video card driver does not work, or if a newly installed
video card driver refuses to work.

VGASAVE is enabled by default and should not be disabled. If you disable it
and reboot, there is a strong chance the system may not boot, since during
boot-time it is used as a fail-safe.

VGASAVE consists of two files, VGA.DLL and VGA.SYS .




"Windows successfully loaded the device driver for this hardware but cannot
find the hardware device. (Code 41)" is another error that I get.

Is there a way to detect back the video card, that is in the computer? and
not restart the OS?

I've tried to uninstall the video card drivers and reinstalling it back but
it doesn't work... can anyone please help me...

 

[DL]

You probably need to reinstall your Laptop video drivers, check laptop manu
for any updated drivers for your model.

 

[Rick \Nutcase\ Rogers]

Hi,

First, try the add new hardware wizard to see if it can detect it. Secondly,
I would open device manager and remove the device, then reboot and force
redetection.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

My laptop is a Toshiba Satellite M70-FE5. I've went on the toshiba site to
get the update driver but still it doesn't work.

 

[Guest]

My laptop is a Toshiba M70-FE5. I went on the toshiba site to get the newest
driver but still it doesn't work. The computer detects the video card but
says that it is not working or not plugged in. It first detects that there
is new hardware then says that it's not working or plugged it thats kinda
wierd... There is nothing wrong with the video card because I used another
hard drive to boot the system and it can detect it.

 

[Rick \Nutcase\ Rogers]

Did you try uninstalling the display adapter in Device Manager?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

where is the device manager?
In control panel->Printer and other hardware->add hardware
-Radeon 9800 Pro Secondary
-Radeon 9800 Pro
-Univeral Serial bus (USB) Controller
all have question marks.
Radeon 9800 Pro Secondary and Radeon 9800 Pro has "Windows successfully
loaded the device driver for this hardware but cannot find the hardware
device. (Code 41)" as error
Univeral Serial bus(USB) Controller has "The drivers for this device are not
installed. (Code 28)" as error.

I've also went into Control panel-> add or remove programs to remove the ati
drivers.
-ATI- Software Uninstall Utility
-ATI- Catalyst Control Centre
-ATI Display Driver
After uninstalling all the following programs I restart the computer and It
Detects a new hardwaer (video controller,Video card). After that it gives
the same error as above which is :
(Radeon 9800 Pro Secondary and Radeon 9800 Pro has "Windows successfully
loaded the device driver for this hardware but cannot find the hardware
device. (Code 41)" as error
Univeral Serial bus(USB) Controller has "The drivers for this device are not
installed. (Code 28)" as error.)

GStrike-

 

[DL]

Control Panel/System

where is the device manager?
In control panel->Printer and other hardware->add hardware
-Radeon 9800 Pro Secondary
-Radeon 9800 Pro
-Univeral Serial bus (USB) Controller
all have question marks.
Radeon 9800 Pro Secondary and Radeon 9800 Pro has "Windows successfully
loaded the device driver for this hardware but cannot find the hardware
device. (Code 41)" as error
Univeral Serial bus(USB) Controller has "The drivers for this device are not
installed. (Code 28)" as error.

I've also went into Control panel-> add or remove programs to remove the ati
drivers.
-ATI- Software Uninstall Utility
-ATI- Catalyst Control Centre
-ATI Display Driver
After uninstalling all the following programs I restart the computer and It
Detects a new hardwaer (video controller,Video card). After that it gives
the same error as above which is :
(Radeon 9800 Pro Secondary and Radeon 9800 Pro has "Windows successfully
loaded the device driver for this hardware but cannot find the hardware
device. (Code 41)" as error
Univeral Serial bus(USB) Controller has "The drivers for this device are not
installed. (Code 28)" as error.)

GStrike-

 

[Guest]

thx, I uninstalled the display adapters then restarted the computer. It
detected new hardware and still have the same code 41 error. I went back to
the Device manager and clicked on the Display Adapters and found this:
Location : Location 7 (PCI bus 1, device 0, function 0) and
Location : Location 7 (PCI bus 1, device 0, function 1)
(secondary)
Does this mean that it is in the PCI slot? If so then this is completly
wrong because my video card is in the AGP slot. If thats the case the
computer detects new hardware and also can't use it because it thinks it's in
the PCI slot but in reallity it's in the AGP slot therefore making it think
that the video card is not plug in or is not working. If that is the case how
would I be able to fix this?

heres a picture of how it looks (Device Manager with video adapters out)

GStrike-

 

[Guest]

Last post's picture didn't come up..
heres the picture...
http://i19.photobucket.com/albums/b195/GStrike/09ff632f.jpg
(I hope this one works)

 

[Rick \Nutcase\ Rogers]

Hi,

The AGP slot is a specialized slot on the PCI bus, so that location would be
normal. Have you uninstalled the Display Adapter in Device Manager yet (do
both)?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

thx, I uninstalled the display adapters then restarted the computer. It
detected new hardware and still have the same code 41 error. I went back
to
the Device manager and clicked on the Display Adapters and found this:
Location : Location 7 (PCI bus 1, device 0, function 0) and
Location : Location 7 (PCI bus 1, device 0, function 1)
(secondary)
Does this mean that it is in the PCI slot? If so then this is completly
wrong because my video card is in the AGP slot. If thats the case the
computer detects new hardware and also can't use it because it thinks it's
in
the PCI slot but in reallity it's in the AGP slot therefore making it
think
that the video card is not plug in or is not working. If that is the case
how
would I be able to fix this?

heres a picture of how it looks (Device Manager with video adapters out)

GStrike-

Control Panel/System

 

[Guest]

Yes I've uninstalled both Display Adapters in the Divice Manager. When I
reboot it detects a new hardware but still have the code 41 error.

GStrike-

 

[Rick \Nutcase\ Rogers]

Hi,

Try the steps here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH4592121122120121120120

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

sigh, no luck at all. Any more idea's?
GStrike-

 

[Rick \Nutcase\ Rogers]

Hi,

Yes, I've more ideas but not ones that I'd commonly recommend as they
involve removing sections of the registry. If you are comfortable with the
possibility of a complete reinstallation if things go awry, then you can try
them. Backing up is important to prevent loss of data.

I would root out related keys under:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Video

This after uninstalling the driver sets and uninstalling the display adapter
in Device Manager, then reboot to force VGA mode. From here, the device
should be rebuilt in the registry and the driver set can be reinstalled.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

Alright I've went into the registry, and found those folders. What do you
mean root out those the related keys?
GStrike-

 

[Rick \Nutcase\ Rogers]

Hi,

I would find related keys, export a copy of them for safekeeping, then
delete them before rebooting. Mostly, this should cause the system to
rebuild the keys. On occasion, it can cause major issues that require that
you replace a corrupted registry from the Recovery Console or do a repair
installation. This is why I suggest that you be very confident of your
abilities before proceeding.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

how would I know what keys to delete? The ones that are related with my
error? Video,Display, AGP. and other stuff?

 

[Rick \Nutcase\ Rogers]

Hi,

The ones that specifically mention the hardware you're having trouble with.
As I said, this is not something to be undertaken lightly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org