Go into Safe Mode again and run System Restore and see if you have a restore
point earlier than when this problem showed up.
To run System Restore in safe mode
Access System Restore through Help and Support.
Follow the instructions on your screen.
Notes
To access the System Restore Wizard, click Start, and then click Help and
Support. Click Performance and Maintenance, click Using System Restore to
undo changes, and then click Run the System Restore Wizard.
While the computer is in safe mode, System Restore does not create any
restore points. Therefore, you cannot undo a restoration that you performed
when the computer was in safe mode.
You can use System Restore to restore your computer to any restore point
while in safe mode. If you cannot start the computer in standard mode, you
can use System Restore to restore to a time when you could start the
computer without errors.
To restore to a time when your computer started without errors, select a
restore point as close to the time you remember it last started without
errors.
If System Restore is suspended because of insufficient disk space, you
cannot enable it by making more disk space available while in safe mode. You
must restart the computer in standard mode and make more disk space
available.
If you don't have such a restore point, you can try troubleshooting with the
System Configuration Utility. Since the system ran in Safe Mode, I think
you have software on the system that is either corrupted or not compatible
with XP. Post back for the next steps.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
Joe K. said:
I took all external devices except keyboard, mouse, and monitor.
Reboot in the Safe Mode and the "Loading yours personal settings" did not
hang.
When I rebooted in the regular mode "Loading yours personal settings" hung
again.
How would I do a repair install?
Thank You,
Computer
Dell Dimension 2300
40 GB HD
256 MB RAM
Office 2000
SQL Server 2000
Colin Barnhorst said:
Try diconnecting all external devices, in particular USB devices, except
for
the keyboard, mouse, and monitor. If that does not help, see if the same
thing happens in Safe Mode. To enter safe mode, restart and repeatedly
tap
the F8 key until you get a startup options screen. Safe Mode loads with
as
few of the drivers as it can. If Safe Mode seems OK, post back for the
next
step. If you can't get into the system with safe mode, you may need to
do a
repair install. In any case, post back with results. When you do,
please
give details about your computer.
--
Colin Barnhorst [MVP Windows - Virtual Machine]
(Reply to the group only unless otherwise requested)
Joe K. said:
My Windows XP Professional Ed. PC hangs after completing the login
screen
when I see the message "Loading yours personal settings".
This screen never goes away. How can I resolve this problem or is
there
away at bootup to trouble shoot this problem?
Thanks,
