M
Milleniumaire
Yesterday I was doing some low level maintenance on a PC I built for
the children a year ago, which has been running problem free.
I had reinstalled some HP printer software, done a live update of NIS
2005 and a windows update. The HP printer software insisted on a
reboot.
When trying to reboot, the Windows XP Logo screen was displayed and
the blue squares continued to move backwards and forwards but it was
apparent it wasn't going to get any further. I hit reset and Windows
rebooted without problems. I tested printing to the HP printer and
it
worked perfectly. I did a little browsing and then shut the PC down.
When my son tried using the PC later in the day it hung at the
Windows
XP Logo screen. This time resetting did not solve the problem and I
spent the next 4 hours trying to get the thing to boot without
success.
I am able to boot into Safe Mode, however, if I try performing a
clean
boot by using msconfig to perform a selective startup (with all items
unchecked - i.e. a bare minimum running), then it still hangs. What
is the difference between booting into Safe Mode and booting without
the SYSTEM.INI file, the WIN.INI file, loading System Services or
loading startup items? Whatever the difference is, this is
contributing to my problem.
I have tried performing a System Restore in Safe Mode, however
Windows
won't let me do this (typical Windows; just when I need to use a
feature I can't). I have also tried uninstalling the HP Software,
but
I get lots of errors and the impression it hasn't de-installed fully
(again due to being in Safe Mode). I have tried starting with Boot
Logging and checked the resulting txt file but this doesn' appear to
show what the problem is (this also hangs during startup). I have
followed a MS Support article on how to determine if non-signed
drivers are causing a problem. Even when I sidelined all non-signed
drivers, Windows is still unable to boot.
I would appreciate any suggestions on how I can track down exactly
what is causing Windows XP to hang.
Before the problems, Windows autoupdate downloaded and installed an
update and I wonder if this is somehow stopping windows from
starting. I've had trouble with Windows Update before on a laptop to
the extent that I had to disable System Restore.
Thanks in advance.
the children a year ago, which has been running problem free.
I had reinstalled some HP printer software, done a live update of NIS
2005 and a windows update. The HP printer software insisted on a
reboot.
When trying to reboot, the Windows XP Logo screen was displayed and
the blue squares continued to move backwards and forwards but it was
apparent it wasn't going to get any further. I hit reset and Windows
rebooted without problems. I tested printing to the HP printer and
it
worked perfectly. I did a little browsing and then shut the PC down.
When my son tried using the PC later in the day it hung at the
Windows
XP Logo screen. This time resetting did not solve the problem and I
spent the next 4 hours trying to get the thing to boot without
success.
I am able to boot into Safe Mode, however, if I try performing a
clean
boot by using msconfig to perform a selective startup (with all items
unchecked - i.e. a bare minimum running), then it still hangs. What
is the difference between booting into Safe Mode and booting without
the SYSTEM.INI file, the WIN.INI file, loading System Services or
loading startup items? Whatever the difference is, this is
contributing to my problem.
I have tried performing a System Restore in Safe Mode, however
Windows
won't let me do this (typical Windows; just when I need to use a
feature I can't). I have also tried uninstalling the HP Software,
but
I get lots of errors and the impression it hasn't de-installed fully
(again due to being in Safe Mode). I have tried starting with Boot
Logging and checked the resulting txt file but this doesn' appear to
show what the problem is (this also hangs during startup). I have
followed a MS Support article on how to determine if non-signed
drivers are causing a problem. Even when I sidelined all non-signed
drivers, Windows is still unable to boot.
I would appreciate any suggestions on how I can track down exactly
what is causing Windows XP to hang.
Before the problems, Windows autoupdate downloaded and installed an
update and I wonder if this is somehow stopping windows from
starting. I've had trouble with Windows Update before on a laptop to
the extent that I had to disable System Restore.
Thanks in advance.