Windows XP FAX service


B

Bob Showalter

When using the XP Fax module, how can it be set to answer
fax calls (those with a CNG tone) automatically or after x
number of rings, and let calls w/o a CNG tone pass until
the specified number of rings has occured?

Or is this option not available with the XP fax module?

Or is this typically a property of the modem?

Thanks in advance for any help.

Bob Showalter, Packer International
(e-mail address removed)
 
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R

Russ Valentine [MVP-Outlook]

Distinctive Ring is not supported by Windows XP. Therefore, Windows XP Fax
will answer every incoming call it receives. The alternative is to install
an external switching device to your phone line.
 
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E

Earl F. Parrish

Bob Showalter said:
When using the XP Fax module, how can it be set to answer
fax calls (those with a CNG tone) automatically or after x
number of rings, and let calls w/o a CNG tone pass until
the specified number of rings has occured?

Or is this option not available with the XP fax module?

Or is this typically a property of the modem?

Thanks in advance for any help.

Bob Showalter, Packer International
(e-mail address removed)
The CNG tones are only detected after the call is answered. There
is no way for a telephone, modem, fax machine or external device to
determine the type of call until it is answered. Even if
distinctive ring worked with Windows XP, it is not detecting the
type of call. It is detecting the type of ring. The actual call
could be voice, fax or data.

The external device silently answers the call and redirects it to
the appropriate modular port based upon the contents. The device
may send a ringing sound to the incoming call to mask the pickup and
cause the device on the correct modular port to detect an incoming
call when the external device has interpreted the call type. The
device would break down if you use the computer modem for both fax
and data calls because there is only one port in which you could
plug in the modem.

Unless you have to have the faxes on the computer, a cheap fax
machine would cost less than a good fax program. The fax machine
can eavesdrop on calls answered by a person or answering machine and
take over the call if the CNG tones are detected during the first
forty-five seconds of the incoming call. If not detected, the call
will be handled as a voice call. Many fax machines also have a
feature where you can punch a code on the touch tone pad to tell the
machine that this is a fax or if someone talks to you first and then
want to send a fax during the call.
 

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