Windows XP Fax Service Halts PC

  • Thread starter Jason Glodowski
  • Start date


Jason Glodowski

I have a user who is using Windows XP Service and we are in the
process of migrating computers from a workgroup to a domain.

When the user logs on locally, Incoming faxes come in fine.

However, when the user logs on to the domain, as soon as an incoming
fax begins, the PC halts. The only thing you can then do is power down
the system (using power button).

Anyone seen this happen before?

Machine is Dell Dimension 2400 with Windows XP SP 1.

Jason Glodowski





Hal Hostetler [MVP-DTS]

That sounds like some form of conflict between the network card and the fax
modem. Can you use the modem with HyperTerminal when logged into the

Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
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