windows xp fax program

[Guest]

Since changing to Verizon's DSL service we have been unable to use the fax
facility on xp. The fax program can find no dial tone when ringing out
because of the on-line nature of the DSL service. How do we get the fax
facility to work now??

 

[Carey Frisch [MVP]]

Unlike most dial-up modems, a broadband modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly. Fax uses analog signals and broadband is based on digital.

In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1

Or consider purchasing a conventional fax machine and connect it to your
phone line.

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| Since changing to Verizon's DSL service we have been unable to use the fax
| facility on xp. The fax program can find no dial tone when ringing out
| because of the on-line nature of the DSL service. How do we get the fax
| facility to work now??

 

[Plato]

Since changing to Verizon's DSL service we have been unable to use the fax
facility on xp. The fax program can find no dial tone when ringing out
because of the on-line nature of the DSL service. How do we get the fax
facility to work now??

You need a fax/modem and a regular phone line to send a fax.

 

[Alias]

Unlike most dial-up modems, a broadband modem is not capable
of connecting to fax machines, so you cannot send or receive faxes
directly. Fax uses analog signals and broadband is based on digital.

In order to send and receives faxes, you'll need a conventional fax modem
with a live telephone line attached. You cannot use broadband unless you
use a web-base fax service, such as eFax:
http://www2.efax.com/en/efax/twa/page/homePage?rqcp=1

That sucks. With XP, your faxes are converted into .TIF files that can
be emailed. eFax has their own file system that needs an eFax reader to
view.

Or consider purchasing a conventional fax machine and connect it to your
phone line.

Why? All the OP needs is a phone line. I have a fax machine and I only
use it to send faxes to my computer that can, in turn, be emailed.

Alias