Receiving a Fax

[Guest]

I am having a problem receiving a fax. I have a DSL connection to my computer
along with standard phone plugged into the fax modem. I am able to send a fax
without any problem. I even have a seperate number for the fax within the
same line (a Qwest product called custon ringing). The computer is
recognizing the telephone ring, and attempts to answer on the designated
ring, but doe not. Therefore, it locks up the line. I have even had a friend
attempt to send a fax to me and their machine continues to auto redial. But
yet, I can call via my cell phone and get a ring, to which the computer will
see, and it will say it is answering, but no answer on my cell phone end with
the horrible fax noise.

What am I doing wrong? Or is it the modem. I have double checked to make
sure everything is enabled.

Can someone help.

Thanks

Alex

 

[Elmo]

I am having a problem receiving a fax. I have a DSL connection to my computer
along with standard phone plugged into the fax modem. I am able to send a fax
without any problem. I even have a separate number for the fax within the
same line (a Qwest product called custom ringing). The computer is
recognizing the telephone ring, and attempts to answer on the designated
ring, but does not. Therefore, it locks up the line. I have even had a friend
attempt to send a fax to me and their machine continues to auto redial. But
yet, I can call via my cell phone and get a ring, to which the computer will
see, and it will say it is answering, but no answer on my cell phone end with
the horrible fax noise.

What am I doing wrong? Or is it the modem. I have double checked to make
sure everything is enabled.

Can someone help.

Thanks

Alex

Do you have a filter on the fax modem line?

If the modem will connect to dial out, it should be able to connect to
answer. I suspect the software that tells the modem to answer needs its
commands altered.

 

[Alias]

I am having a problem receiving a fax. I have a DSL connection to my computer
along with standard phone plugged into the fax modem. I am able to send a fax
without any problem. I even have a seperate number for the fax within the
same line (a Qwest product called custon ringing). The computer is
recognizing the telephone ring, and attempts to answer on the designated
ring, but doe not. Therefore, it locks up the line. I have even had a friend
attempt to send a fax to me and their machine continues to auto redial. But
yet, I can call via my cell phone and get a ring, to which the computer will
see, and it will say it is answering, but no answer on my cell phone end with
the horrible fax noise.

What am I doing wrong? Or is it the modem. I have double checked to make
sure everything is enabled.

Can someone help.

Thanks

Alex

If you're using XP's built in Fax program, open the Fax Console go to
Tools/Configure fax and follow the Wizard until you get to a place that
allows you to tick Enable Send and Enable Receive. I set it to
automatically answer in 1 ring.