PJSampson said:
Will is right, there is an issue here. He only changed his password
because
he was prompted to. Changing passwords every so often is a recommended
security feature. If he changed his password when prompted and it did not
apply to the files or folders that he encrypted, there is indeed a
Microsoft
issue to be dealt with.
I'm just beginning to look into encrypted folders or entire drives and am
trying to research issues like this so I'll know how to deal with it.
Changing the password from within the account should not affect encrypted
files, though it would be a good idea to re-export certificates. It's the
only safe way to change the password.
Changing the password from *outside* the account (i.e, from users in another
Admin acccount or a password removal tool) is pretty much guaranteed to
break access to encrypted files and folder.
I don't find any posts with this title and there are no references here, so
I can't comment on the original, but when using EFS it is critical to
complete the job and export the certificates, *and test them*. Store
copies of the certificates offsite on non-decaying media.
HTH
-pk