Windows XP boot up

R

RDT

OK, this is going to be wordy but I'm trying to get all the details. I
haven't changed anything recently but now I'm getting the warning icon about
security alerts I have been using zone alarm and AVG for a year and this has
never happened before. The worst thing though is maybe another problem but
when it boots it will go through the XP screen where the blue dashes move
across the screen and then go blank and not do anything else or right after
loging in it will load the wallpaper and then not do anything else. In either
case the hard drive LED is not doing anything, the machine just sets there.
No matter how long I leave it, it's not coming up. At that point the only
thing to do is force a reboot. When I get the wallpaper, I can CNTRL,ALT,DEL
and sometimes a process called "x10nets.exe" is using 50% of CPU but even if
I shut that down it still won't boot. If it goes to the XP screen it goes
black and stops, if it goes to the wallpaper, there is no task bar and no
icons, just the hour glass. I am sorry this is so long but I wanted to get
all the pertinent details. Thanks for taking time to read this and help if
you can.
 
P

Pegasus \(MVP\)

RDT said:
OK, this is going to be wordy but I'm trying to get all the details. I
haven't changed anything recently but now I'm getting the warning icon
about
security alerts I have been using zone alarm and AVG for a year and this
has
never happened before. The worst thing though is maybe another problem but
when it boots it will go through the XP screen where the blue dashes move
across the screen and then go blank and not do anything else or right
after
loging in it will load the wallpaper and then not do anything else. In
either
case the hard drive LED is not doing anything, the machine just sets
there.
No matter how long I leave it, it's not coming up. At that point the only
thing to do is force a reboot. When I get the wallpaper, I can
CNTRL,ALT,DEL
and sometimes a process called "x10nets.exe" is using 50% of CPU but even
if
I shut that down it still won't boot. If it goes to the XP screen it goes
black and stops, if it goes to the wallpaper, there is no task bar and no
icons, just the hour glass. I am sorry this is so long but I wanted to get
all the pertinent details. Thanks for taking time to read this and help if
you can.

The first step in such cases is to boot the machine into Safe Mode.
Tap F8 repeatedly during the early boot phase until you see the
selection menu.
 
R

RDT

Pegasus (MVP) said:
The first step in such cases is to boot the machine into Safe Mode.
Tap F8 repeatedly during the early boot phase until you see the
selection menu.

I guess I left that part out. It does boot up in safe mode but I'm not sure how to tell what's freezing it. That's why I tried ctrl, alt, del in regular mode to see what mightbe running but it didn't show anything.
 
P

Pegasus \(MVP\)

If it boots up in Safe Mode, use System Restore to return Windows
to a healthy state. Click Start / Help and look for help on System
Restore if unsure how it's done.
 
R

RDT

Pegasus (MVP) said:
If it boots up in Safe Mode, use System Restore to return Windows
to a healthy state. Click Start / Help and look for help on System
Restore if unsure how it's done.

I wanted to try to narrow it down so I listed what was not running on safe mode and disabled those and found it must be the software that goes with my TV tuner card. More than that I'll have to work with it further but thanks for your help
 

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