windows update problem and now won't boot up


M

moletteuk

I've got a problem since updating windows. Computer won't boot up properly at
all now.

Automatic updates was installing sp3. Mid-way through, computer restarted!?.
On restarting, a message came up saying that installation had been
interrupted and that it was attempting to restore to an earlier setting.
After this appeared to be complete, the pc restarted, asked for a password
(doesn't normally), then loaded my desktop wallpaper & then stopped
responding. Only the wallpaper loads up, and the mouse pointer moves, but
there are no icons or anything and it does not respond to control alt delete.

Any ideas please?
 
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P

PA Bear [MS MVP]

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
 
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