Windows XP Automatic Shutdown

[Jess]

Most of the pc's on our network are set to shutdown
automatically when a user clicks Start, Shutdown. But, I
discovered one user who is still getting the "It is now
safe to turn off your computer" message. How do I tell
this user's machine to shutdown automatically? I can't
find any information in the online Help or via the MS web
site.

Thanks,
Jess Morgan

 

[R. C. White]

Hi, Jess.

The starting point for solving WinXP shutdown problems is MVP Jim Eshelman's
page at:
WINDOWS XP
SHUTDOWN & RESTART
TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.php

If you don't find the answer there, please post back.

RC

 

[James Harris]

-----Original Message-----
Most of the pc's on our network are set to shutdown
automatically when a user clicks Start, Shutdown. But, I
discovered one user who is still getting the "It is now
safe to turn off your computer" message. How do I tell
this user's machine to shutdown automatically? I can't
find any information in the online Help or via the MS web
site.

Thanks,
Jess Morgan
.

Jess:

You're getting this because of the HAL (Hardware
Application Layer) the machine is using. This will happen
when Windows is installed as a "Standard PC". You need to
change the HAL to "ACPI Uniprocessor PC". You can change
it via device manager, but this is not the recommended way
to do so, according to Microsoft. The best way is to
reinstall the operating system on that machine. During
the begining of setup, windows will ask you to Press F6 to
install SCSI drivers. Press F5 instead. Shortly, windows
will give you a choice and you can choose "ACPI
Uniprocessor PC".

Before doing anything, however, check under "Computer" in
device manager, as the setting could be correct. If this
is the case, you need to enable ACPI in the BIOS. You can
get to the BIOS level as you start your PC. Most PCs will
ask you to press the DEL key to get to the BIOS.

 

[Alex Nichol]

Most of the pc's on our network are set to shutdown
automatically when a user clicks Start, Shutdown. But, I
discovered one user who is still getting the "It is now
safe to turn off your computer" message. How do I tell
this user's machine to shutdown automatically?

A probable cause is that ther installation found the BIOS does not
adequately support the 'Advanced Configuration & Power Interface'
(ACPI). It then installs the older APM, but leaves it disabled. Go to
Control Panel - Power Options, and if there is an APM page, check
'Enable APM' on it.