Windows XO Log On Problem

R

Robert Bodling

My system has a strange hang up on it's initial log on session...

First a window pops up "Log On to Windows"
Username: Administrator
Password: [blank]

The it has another window on it's edge:
Log on Message:
! Unable to log you on because of an account restriction>

[OK]

Why? What can I do to make these windows come up and wait for me to click on
the [OK] to get it to continue to log on like it is supposed to?
 
G

Guest

I am assuming that you are using XP Home. In Home Edition, the Administrator
account is disabled in normal mode. If you want to log on to your computer,
you will have to create a new account. If administrator is currently the only
account on your computer, restart in safe mode. To do this, turn off the
computer. Turn it on again and just after you press the on button, press the
F8 key repeatedly until a menu screen appears with numerous start up options.
Select "Safe Mode."

When the OS has loaded, it should display a logon screen (if there is only
one user account, it may go straight to the desktop). If there is a logon
screen, type in Administrator and leave the password blank as you have been
trying to do. Then press OK.

Once you are logged on, go to

Start > Control Panel > User Accounts

Then click 'Create a New Account'

Follow the instructions. Once you have completed the wizard, restart the
computer. When the Logon dialog appears, enter the new user name and password
if necessary.

Good luck,
Christopher Isherwood
 
N

Nepatsfan

[email protected],
Robert Bodling said:
My system has a strange hang up on it's initial log on
session...
First a window pops up "Log On to Windows"
Username: Administrator
Password: [blank]

The it has another window on it's edge:
Log on Message:
! Unable to log you on because of an account
restriction>
[OK]

Why? What can I do to make these windows come up and wait
for me to click on the [OK] to get it to continue to log on
like it is supposed to?


It sounds as if you are running XP Home Edition and set it up
to automatically log on the built-in Administrator account.
You can only use the Administrator account in Safe Mode. You
either need to change the account that logs on atomically to an
account you created or turn off automatic logon entirely.

When you click OK, you should either see the Welcome Screen
or the Log on to Windows dialog. If you see the Welcome Screen,
simply click on the icon for your user account. If you see the
Log on to Windows dialog you will have to enter your User Name
and password.

Once you've logged onto your computer, go to Start -> Run and
enter the following in the Open box:

control userpasswords2

Click OK.
On the Users tab, put a check mark in the box next to "Users
must enter a user name and password to use this computer".
Note: If you don't want any account to be automatically logged
on when Windows starts, skip the rest of this procedure and
just Click OK. If you want to have your user account logged on
automatically move on to the next step.
In the "Users of this computer" box, click on your user
account.
Now, go back and uncheck "Users must enter a user name and
password to use this computer".
Click OK.
In the box that pops up, make sure the account you clicked on
earlier is entered next to User Name.
Enter your password twice.
Note: You can leave the password box blank if the account does
not have a password.
Click OK.
Reboot to see if you get the desired results.

Good luck

Nepatsfan
 
G

Guest

I just checked out what you suggested on one of my computers which is running
Home Edition, and it totally screwed up my computer. I had to do a system
restore to undo the changes it made to the user accounts on my computer. Such
changes included stripping all accounts of all permissions and changing the
types to guest accounts. I couldn't even do anything in the user accounts
control panel.

From what I saw, this procedure will only work on Professional, not Home
Edition.

-Christopher Isherwood

Nepatsfan said:
[email protected],
Robert Bodling said:
My system has a strange hang up on it's initial log on
session...
First a window pops up "Log On to Windows"
Username: Administrator
Password: [blank]

The it has another window on it's edge:
Log on Message:
! Unable to log you on because of an account
restriction>
[OK]

Why? What can I do to make these windows come up and wait
for me to click on the [OK] to get it to continue to log on
like it is supposed to?


It sounds as if you are running XP Home Edition and set it up
to automatically log on the built-in Administrator account.
You can only use the Administrator account in Safe Mode. You
either need to change the account that logs on atomically to an
account you created or turn off automatic logon entirely.

When you click OK, you should either see the Welcome Screen
or the Log on to Windows dialog. If you see the Welcome Screen,
simply click on the icon for your user account. If you see the
Log on to Windows dialog you will have to enter your User Name
and password.

Once you've logged onto your computer, go to Start -> Run and
enter the following in the Open box:

control userpasswords2

Click OK.
On the Users tab, put a check mark in the box next to "Users
must enter a user name and password to use this computer".
Note: If you don't want any account to be automatically logged
on when Windows starts, skip the rest of this procedure and
just Click OK. If you want to have your user account logged on
automatically move on to the next step.
In the "Users of this computer" box, click on your user
account.
Now, go back and uncheck "Users must enter a user name and
password to use this computer".
Click OK.
In the box that pops up, make sure the account you clicked on
earlier is entered next to User Name.
Enter your password twice.
Note: You can leave the password box blank if the account does
not have a password.
Click OK.
Reboot to see if you get the desired results.

Good luck

Nepatsfan
 
N

Nepatsfan

Sorry to hear about the problems you had. Glad to hear you were
able to recover your system.

There's nothing in the procedure that I outlined that's unique
to any version of XP. It will work for both Home and Pro. While
there are some areas of that User Account applet that won't
work in XP Home, none of them come into play when you set up an
account to logon automatically. I've posted that procedure a
number of times and this is the first time I've heard of a
problem.

Here are a few web sites that discuss logging on automatically:

How to turn on automatic logon in Windows XP
(Notice which versions are mentioned in the lower section)
http://support.microsoft.com/default.aspx?scid=kb;en-us;315231

Configure Windows XP to Automatically Login
http://windowsxp.mvps.org/Autologon.htm

Skip the Welcome Screen and Logon Automatically
http://www.mvps.org/marksxp/WindowsXP/welskip.php

Before I posted by response, I ran through the procedure so I'd
be able to pass along the correct instructions. I used a system
running XP Home Edition that has one user account I created.
That account is a Computer Administrator.
Here's what I did:

Start -> Run -> control userpasswords2
Check "Users must enter a user name and password to use this
computer".
Click on Administrator.
Uncheck "Users must enter a user name and password to use this
computer".
In the "Automatically Logon" box, I left Administrator as the
User Name.
Click OK twice.
Reboot computer.
Note: I did not attempt to boot into Safe Mode.

When the computer restarted, I was presented with a box titled
"Logon Message".
Within the box was this error message, "Unable to log you on
because of an account restriction".
Below the message was an OK button.
Behind this error message was the "Logon to Windows" dialog
with Administrator listed next to "User Name".
I hit the OK button.
The first time I tried this I was taken to the Welcome Screen
where I was able to click on the icon for my user account and
logon successfully.

Once logged on I went to Control Panel -> User Accounts and
turned off the Welcome Screen.

I restarted the computer and the only thing different this time
was that after I clicked OK the Welcome Screen didn't appear.
Instead I had to change the entry in the User Name line of the
"Logon to Windows" dialog from Administrator to my account and
enter my password.

Once I logged on to Windows, I went and ran the control
userpasswords2 procedure a second time to make my account the
one that automatically logs on. No problems here.

My response to the OP was based on the possibility that at some
point in time he may have unsuccessfully attempted to set up
his system to automatically logon his user account. Quite often
a user will follow the directions outlined in one of the
articles I listed earlier but forget to change the user account
listed in the box that pops up. They'll leave it set to
Administrator. If you do that on a computer running XP Home
Edition, you get the error message about account restrictions.
Correcting the problem doesn't cause any of the issues you had.

Nepatsfan

(e-mail address removed),
Christopher Isherwood said:
I just checked out what you suggested on one of my computers
which is running Home Edition, and it totally screwed up my
computer. I had to do a system restore to undo the changes
it made to the user accounts on my computer. Such changes
included stripping all accounts of all permissions and
changing the types to guest accounts. I couldn't even do
anything in the user accounts control panel.

From what I saw, this procedure will only work on
Professional, not Home Edition.

-Christopher Isherwood

Nepatsfan said:
[email protected],
Robert Bodling said:
My system has a strange hang up on it's initial log on
session...
First a window pops up "Log On to Windows"
Username: Administrator
Password: [blank]

The it has another window on it's edge:
Log on Message:
! Unable to log you on because of an account
restriction>
[OK]

Why? What can I do to make these windows come up and wait
for me to click on the [OK] to get it to continue to log on
like it is supposed to?


It sounds as if you are running XP Home Edition and set it
up to automatically log on the built-in Administrator
account. You can only use the Administrator account in Safe
Mode. You either need to change the account that logs on
atomically to an account you created or turn off automatic
logon entirely.

When you click OK, you should either see the Welcome Screen
or the Log on to Windows dialog. If you see the Welcome
Screen, simply click on the icon for your user account. If
you see the Log on to Windows dialog you will have to enter
your User Name and password.

Once you've logged onto your computer, go to Start -> Run
and enter the following in the Open box:

control userpasswords2

Click OK.
On the Users tab, put a check mark in the box next to "Users
must enter a user name and password to use this computer".
Note: If you don't want any account to be automatically
logged on when Windows starts, skip the rest of this
procedure and just Click OK. If you want to have your user
account logged on automatically move on to the next step.
In the "Users of this computer" box, click on your user
account.
Now, go back and uncheck "Users must enter a user name and
password to use this computer".
Click OK.
In the box that pops up, make sure the account you clicked
on earlier is entered next to User Name.
Enter your password twice.
Note: You can leave the password box blank if the account
does not have a password.
Click OK.
Reboot to see if you get the desired results.

Good luck

Nepatsfan
 
G

Guest

I realize that your solution to the problems that other people have with
forgetting to create other accounts wasn't the cause for my problem. The
problem I had was when I clicked on the Properties button. I saw some user
group features that are only available on Professional. That's when some
error messages came up, and all accounts accept for 'Administrator' were
changed to guest privliges. And, because Home doesn't allow a guest privlege
except on the 'Guest' account, the accounts didn't show up in the normal
control panel.

Luckily, this wasn't my primary system., and, because I am an experienced
user, I knew what measures to take to recover my system. But, for someone who
is somewhat of a novice, they could have a big problem if they clicked on the
wrong thing. I know you said that you gave this proceedure out to quite a few
people, and I have nothing against that. I just think, however, that you
should tell the people not to use the other features because of the problems
that may arise.

-Christopher Isherwood

Nepatsfan said:
Sorry to hear about the problems you had. Glad to hear you were
able to recover your system.

There's nothing in the procedure that I outlined that's unique
to any version of XP. It will work for both Home and Pro. While
there are some areas of that User Account applet that won't
work in XP Home, none of them come into play when you set up an
account to logon automatically. I've posted that procedure a
number of times and this is the first time I've heard of a
problem.

Here are a few web sites that discuss logging on automatically:

How to turn on automatic logon in Windows XP
(Notice which versions are mentioned in the lower section)
http://support.microsoft.com/default.aspx?scid=kb;en-us;315231

Configure Windows XP to Automatically Login
http://windowsxp.mvps.org/Autologon.htm

Skip the Welcome Screen and Logon Automatically
http://www.mvps.org/marksxp/WindowsXP/welskip.php

Before I posted by response, I ran through the procedure so I'd
be able to pass along the correct instructions. I used a system
running XP Home Edition that has one user account I created.
That account is a Computer Administrator.
Here's what I did:

Start -> Run -> control userpasswords2
Check "Users must enter a user name and password to use this
computer".
Click on Administrator.
Uncheck "Users must enter a user name and password to use this
computer".
In the "Automatically Logon" box, I left Administrator as the
User Name.
Click OK twice.
Reboot computer.
Note: I did not attempt to boot into Safe Mode.

When the computer restarted, I was presented with a box titled
"Logon Message".
Within the box was this error message, "Unable to log you on
because of an account restriction".
Below the message was an OK button.
Behind this error message was the "Logon to Windows" dialog
with Administrator listed next to "User Name".
I hit the OK button.
The first time I tried this I was taken to the Welcome Screen
where I was able to click on the icon for my user account and
logon successfully.

Once logged on I went to Control Panel -> User Accounts and
turned off the Welcome Screen.

I restarted the computer and the only thing different this time
was that after I clicked OK the Welcome Screen didn't appear.
Instead I had to change the entry in the User Name line of the
"Logon to Windows" dialog from Administrator to my account and
enter my password.

Once I logged on to Windows, I went and ran the control
userpasswords2 procedure a second time to make my account the
one that automatically logs on. No problems here.

My response to the OP was based on the possibility that at some
point in time he may have unsuccessfully attempted to set up
his system to automatically logon his user account. Quite often
a user will follow the directions outlined in one of the
articles I listed earlier but forget to change the user account
listed in the box that pops up. They'll leave it set to
Administrator. If you do that on a computer running XP Home
Edition, you get the error message about account restrictions.
Correcting the problem doesn't cause any of the issues you had.

Nepatsfan

(e-mail address removed),
Christopher Isherwood said:
I just checked out what you suggested on one of my computers
which is running Home Edition, and it totally screwed up my
computer. I had to do a system restore to undo the changes
it made to the user accounts on my computer. Such changes
included stripping all accounts of all permissions and
changing the types to guest accounts. I couldn't even do
anything in the user accounts control panel.

From what I saw, this procedure will only work on
Professional, not Home Edition.

-Christopher Isherwood

Nepatsfan said:
[email protected],
My system has a strange hang up on it's initial log on
session...
First a window pops up "Log On to Windows"
Username: Administrator
Password: [blank]

The it has another window on it's edge:
Log on Message:
! Unable to log you on because of an account
restriction>
[OK]

Why? What can I do to make these windows come up and wait
for me to click on the [OK] to get it to continue to log on
like it is supposed to?


It sounds as if you are running XP Home Edition and set it
up to automatically log on the built-in Administrator
account. You can only use the Administrator account in Safe
Mode. You either need to change the account that logs on
atomically to an account you created or turn off automatic
logon entirely.

When you click OK, you should either see the Welcome Screen
or the Log on to Windows dialog. If you see the Welcome
Screen, simply click on the icon for your user account. If
you see the Log on to Windows dialog you will have to enter
your User Name and password.

Once you've logged onto your computer, go to Start -> Run
and enter the following in the Open box:

control userpasswords2

Click OK.
On the Users tab, put a check mark in the box next to "Users
must enter a user name and password to use this computer".
Note: If you don't want any account to be automatically
logged on when Windows starts, skip the rest of this
procedure and just Click OK. If you want to have your user
account logged on automatically move on to the next step.
In the "Users of this computer" box, click on your user
account.
Now, go back and uncheck "Users must enter a user name and
password to use this computer".
Click OK.
In the box that pops up, make sure the account you clicked
on earlier is entered next to User Name.
Enter your password twice.
Note: You can leave the password box blank if the account
does not have a password.
Click OK.
Reboot to see if you get the desired results.

Good luck

Nepatsfan
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads


Top