windows wont open number two

[fkosmakos]

On 2-25-09 i posted that windows would not open. Rather, it got stuck at the
xp screen with the revolving blue bar. I had excellent suggestions, but my
computer would not respond to the commands: i could not perform restore or
recovery procedures. Accidently I found an HP Application that allowed me to
re-install drivers. I did it with my AMD driver and when I rebooted I was
back to windows xp. Twenty four hours later, I lost it and now I am in safe
mode only. Re-installing the driver was not successful

I did try HP support, and they got me to run: cmd, then: sfc\scannow and I
received an error:0x000006 ba {RPC server is unavailable}. Then I lost hp
support and have not been able to connect(iti is 3:37 am est) with them.
Could RPC be causing my problems; how would I fix; should I buy a new hard
drive and shoot the oler one?

 

[sgopus]

your issue appears to be a driver compatability one, can you boot to safe mode?

 

[fkosmakos]

yes I can reboot in safe mode

your issue appears to be a driver compatability one, can you boot to safe mode?

 

[sgopus]

Sorry, I missed that in your original post, if you can boot to safe mode,
then your HD is fine, you need to uninstall that driver causing the issue, if
that becomes a problem, then perform a repair install, this should replace
the offending driver, if this solves the problem, make a backup (clone) of
your hd, before installing any more drivers, then update your drivers one at
a time, and reboot between driver updates to ensure no problems, till you hit
the offending driver, then back it out.

if this doesn't resolve the issue then a complete reinstall would do it also.
format and do it clean.

 

[fkosmakos]

here is my problem. When this happened last Thursday, i tried to do
everything that was suggested by the MVP. My computer, however would not
respond to the commands suggested. Accidently, i opened an hp application
recovery module and was able to install the AMD driver. When I rebooted, the
computer worked fine.

Yesterday, I had a problem with IE and the machine froze up and I had to
reboot and I was back where I started on Thursday, in safe mode. I tried the
HP help center and they determined that I had an RSP problem(WHATEVER THAT
IS) and then I learned that I was missing a file that was intelp?.sys( i dont
remember the last letter or two). I could not find it in search and it was
not in the registry. They suggested a system restore. I rebooted to do it,
got a phone call, was distracted for a moment and the computer booted up
normally into Windows XP, and everything seems fine and I know that it is not

 

[fkosmakos]

in the hp program list they have HP Application Recovery.I can select driver
and I get a list of 8 drivers. Are these all of the drivers I have, or are
they the ones when I first loaded the computer. Also, in an other note to you
i mentioned they, HP Chat, had me search for a file, the exact name I cannot
remember, but it was like intelppu.sys. The computer could not find it and it
was not in the registry. That would suggest registry problems I guess and I
would have to restore all. No?

 

[sgopus]

The application recovery disk (as supplied) will restore all of your software
applications to as new out of the box condition. depending on what was
promised to be installed when you bought the pc, usually there is another
disk that restores the operating system to, as new out of the box condition,
and if used will format your hd (erasing all saved data) and restore your
operating system and then you use the application restore disk to restore
your applications. (other programs).
Usually the drivers folder, contains all drivers needed for your hardware,
used after you have reinstalled your operating system and applications, if
you can do it, make a backup of all your personal data, on a cd or seperate
hd, before you use the restore disks.