Windows Won't Load

[cenorthamerica]

I ran my virus software and it said to click ok to remove infected
files and to reboot. I did but now Windows does not load. The Windows
name comes up but then the computer shuts down and does the process
again and again. I went into safe mode and tried to restore the files
that I put "in the vault" but nothing happened. Any ideas on how to fix
this?

 

[Guest]

Try booting to xp cd,recovery,select 1 For C: Press enter for password,
type:CHKDSK C: /R When its thru type:EXIT Let xp start,remove cd.

 

[Malke]

I ran my virus software and it said to click ok to remove infected
files and to reboot. I did but now Windows does not load. The Windows
name comes up but then the computer shuts down and does the process
again and again. I went into safe mode and tried to restore the files
that I put "in the vault" but nothing happened. Any ideas on how to
fix this?

Since you can get into Safe Mode, do a System Restore to before you did
whatever it was you did.

Start>Programs>Accessories>System Tools>System Restore
"Restore my computer to an earlier time"

Then either go through the following virus/malware-removal steps OR take
the machine to a professional computer repair shop (not your local
version of BigStoreUSA). The latter would probably be a better choice
for you.

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

Malke

 

[Rock]

Try booting to xp cd,recovery,select 1 For C: Press enter for password,
type:CHKDSK C: /R When its thru type:EXIT Let xp start,remove cd.

A chkdsk is not going to help the OP. Besides never run chkdsk without
having a full and complete backup of data.