A
alice
I have a windows XP PC that will not boot. I get the screen that says
Windows did not start successfully, and it gives the options to start
in several safe modes, last known good config, etc. No matter which
option I choose, all that happens is I get the bar at the bottom of
the screen that starts out as broken lines and then fills in as a
solid line, then it freezes and will not do anything. I tried to boot
to a CD (Norton Systemworks, which has a diognostic program) and even
though the CD drive light comes on, it says it cannot boot from the
CD. I also tried to boot to a floppy with a memory test program on it,
and all I get is the screen goes black and a column of 4 digit numbers
scrolls constantly along the left side of the screen.
Any suggestions as to what the next step should be?
Windows did not start successfully, and it gives the options to start
in several safe modes, last known good config, etc. No matter which
option I choose, all that happens is I get the bar at the bottom of
the screen that starts out as broken lines and then fills in as a
solid line, then it freezes and will not do anything. I tried to boot
to a CD (Norton Systemworks, which has a diognostic program) and even
though the CD drive light comes on, it says it cannot boot from the
CD. I also tried to boot to a floppy with a memory test program on it,
and all I get is the screen goes black and a column of 4 digit numbers
scrolls constantly along the left side of the screen.
Any suggestions as to what the next step should be?