Windows Vista product key is already being used???

[Guest]

My husband built a computer for a friend and purchased Windows Vista Home
Basic. The computer was working for awhile, but now she tells me that upon
booting up her computer she gets a message that states the "Windows Vista
Product Key is Already Being Used". She is unable to get the computer to
boot up. Any suggestions on what I should have her do?? My husband, who
built it, is currently deployed and can't help.

 

[HeyBub]

My husband built a computer for a friend and purchased Windows Vista
Home Basic. The computer was working for awhile, but now she tells
me that upon booting up her computer she gets a message that states
the "Windows Vista Product Key is Already Being Used". She is unable
to get the computer to boot up. Any suggestions on what I should
have her do?? My husband, who built it, is currently deployed and
can't help.

There should be a telephone number on the screen. Call Microsoft and get to
the bottom of this.

 

[Andre Da Costa[ActiveWin]]

Is possible that your husband might have accidentally reused a license from
an existing installation Vista Home Basic?

 

[Guest]

Nope, he purchased this copy out right from Fry's electronics (with her
there, her old computer had ME). I don't run Vista.

 

[Andre Da Costa[ActiveWin]]

Best thing to do then is follow HeyBubs suggestions and call the activation
number on the screen.