Windows vista key issue please help

[raj]

i bought a dell laptop and then bought a ultimate edition of vista.
i then upgraded my vista home to vista ultimate.
i used the key to activate the ultimate edition.

few days later i had isses with the keyboard on the laptop.
Dell sent me a new laptop.
then starts the darn process again.
However, i cannot use the same key now b/c it says that the key is already
in use.

what can i do?

thanks
raj

 

[Bruce Chambers]

i bought a dell laptop and then bought a ultimate edition of vista.
i then upgraded my vista home to vista ultimate.
i used the key to activate the ultimate edition.

few days later i had isses with the keyboard on the laptop.
Dell sent me a new laptop.
then starts the darn process again.
However, i cannot use the same key now b/c it says that the key is
already in use.

Well, yes. It's in use by you, because of your initial Activation.

what can i do?

Follow the on-screen instructions to activate by telephone.




--

Bruce Chambers

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[raj]

thanks

calld MS and they gave me a new key
call 1 800 936 5700
press 0 to talk to an operator

 

[Richard Urban]

Just call. You can likely use your old key "after" speaking to the
representative. If they feel you need a new key they will give you one.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

 

[John Barnett MVP]

Simply telephone the activation line.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
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[Jupiter Jones [MVP]]

The number called is region specific so the number you called may not
be appropriate for someone else.
That is why you select the region and then a number for your area is
displayed.
Most are toll free but some are not.