Windows Vista Fax

[Hhhelpppp!!!]

Occasionally I receive a fax that is sent in Portrait format, but when I
display it on my screen, or print it, it prints a short wide image on my
portrait paper. I thought the people sending this fax to me were putting the
paper in the wrong orientation, but they rechecked, and it was ok.
When I tried to fix it using paint, I was able to get a printed page there,
and by resizing, I was able to get it to resize, and print an ok
representation of the page, but here's teh catch, when I open the 2 page file
in Paint, it always only opens the first page of the fax. I have tried
everything to get the second page to go to paint, including select all, and
printing to a pdf file, but it still only does the first page.

Ideas??

You have to wonder when Microsoft will make the Vista Fax more robust.

 

[Hal Hostetler [MVP-P/I]]

Considering its predecessors, Vista Fax is considerably more robust and
stable. Do these faxes all originate from the same sender? I'm suspecting
a page resolution setting on the sending end if they do.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

 

[DJT]

Considering its predecessors, Vista Fax is considerably more robust and
stable. Do these faxes all originate from the same sender? I'm suspecting
a page resolution setting on the sending end if they do.

Hal

Just be Careful what version that you refer to.
The Home versions of Vista do not have Fax built in.
You can't even use the fax prgram from a HP mutlifunction unit with
inbuilt fax. There Fax program does not work in Vista Home Premium


DJT

 

[Hal Hostetler [MVP-P/I]]

Well, the OP appears to have the application, so its probably safe to assume
he has Vista Business or Ultimate. No Windows Fax application, all the way
back to At-Work Fax included with WFWG 3.11 has ever been able to use a
stand-alone Fax machine to send and receive - today's multifunction units
fall into that category, so they cannot be used to send/receive faxes
through Windows without a manufacturer-supplied driver. The only hardware
device Windows Fax applications have ever been able to use is an analog fax
modem. Vista Fax and Scan is more robust and reliable than its
predecessors, though its still not designed for anything more than casual
faxing. For those with Vista Home or Basic, there are a number of
alternatives:

Snappy Fax
http://www.snappysoftware.com/
RKSFax
http://www.rkssoftware.com/rksfax/overview.html
VentaFax
http://www.ventafax.com/
FaxTalk FaxCenter Pro 7.5
http://www.faxtalk.com/products/ftfcp/index.htm

I've seen reports that the free version of BVRP works with Vista also:

http://www.usr.com/bvrp/bvrp.asp
BVRP PhoneTools

Since the above comes bundled with new USR modems, I don't know if it will
work with non-USR modems. You can also send Faxes via your Internet
connection provided you are willing to pay for an Internet E-Faxing service:

http://www.slipstick.com/addins/services/fax.htm#internetfax
Personal Fax Services - Internet Fax
http://www.savetz.com/fax/
FAQ: How can I send a fax from the Internet?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com